Benefits Account Coordinator

Benefits Account CoordinatorBuffalo, NY Area (Hybrid)A well-established professional services organization in the Buffalo area is seeking a Benefits Account Coordinator to support a busy client services team. This individual will assist with account administration, client communication, renewals, onboarding activities, and overall day-to-day support for employee benefits accounts.This is a strong opportunity for someone interested in building a long-term career within employee benefits, insurance, payroll, HR services, or client account management.Schedule & EnvironmentHybrid work environmentFull-time, Monday–FridayInitial on-site training period requiredCollaborative and team-oriented office settingCompensation$55,000–$65,000 base salary depending on experienceKey ResponsibilitiesSupport account management and client service activities for employee benefits accountsCommunicate with clients regarding enrollments, renewals, eligibility changes, and benefit-related questionsPrepare spreadsheets, proposals, presentations, and other client-facing documentationProcess enrollment updates, terminations, and policy changes accurately and efficientlyAssist with underwriting paperwork, claims support, and renewal coordinationMaintain strong responsiveness to client requests and internal communicationCoordinate materials and logistics for client meetings and open enrollment activitiesManage multiple priorities and deadlines during peak periodsSupport retention efforts and overall client satisfactionEnsure confidentiality and accuracy when handling sensitive informationQualificationsExperience in customer service, account coordination, administrative support, insurance support, or related environmentsEmployee benefits or insurance industry exposure preferredLAH license preferred or willingness to obtain within a designated timeframeStrong Microsoft Office and general computer skillsOrganized, detail-oriented, and able to multitask effectivelyStrong verbal and written communication abilitiesComfortable working independently while contributing within a team settingAdditional InformationThis organization offers a stable environment, strong internal support, and long-term growth potential for individuals looking to develop professionally within a client-focused business setting.