Operations Specialist - New Branch Expansion

Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment and service. We are looking for a highly motivated individual with a "roll up your sleeves" mentality to join our Branch Expansion Team. Job Summary: Responsible for ensuring that all new branch locations and their operational sites meet company standards in terms of performance, productivity, and compliance. As a part of the Branch Expansion Team, you will assist in developing strategies that enhance business operations, streamline processes, and maximize profitability across locations. Summary of Essential Job Functions: Provide leadership and be a resource to all team members, both during and after the new branch is open. Ensure the operational performance of new branches, ensuring consistent processes and standards are met. Facilitate and communicate with multiple contractors, ensuring timely completion of work and adherence to branch opening specifications. Implement company specific operational strategies and processes. Provide training and support to new managers and personnel on proper field procedures to ensure productive and quality work, as well as to ensure that assigned equipment (service truck, drill rigs, fusion machines, etc.) is well maintained and kept in good condition. Ensure health, safety, and regulatory compliance at each location. Serve as a liaison between new branch locations and the corporate office, communicating updates and resolving operational issues. Coordinates with LOGISTICS and SALES AND MARKETING to ensure all equipment needs for the initial branch set up and projects can be met prior to committing said resources to the customers Make routine visits to all major jobsites during installation to ensure quality processes are in place and adhered to and that production rates meet expectations Helps to ensure the crew understands the expectations of the company respecting job layouts, cleanliness, and that our jobs are set up in a professional manner Trouble shoots all problems encountered during branch set up and on all projects there after Helps to ensure the completion of all company reports and paperwork thoroughly and on time Assists in sales and the request of the Branch Expansion Manager Aids in determining the appropriate response with regards to all customer service Assists in developing new methods and procedures, leading the company into new and improved practices and technologies Implements and enforces all company policies and procedures with respect to field operations Attends company meetings and industry workshops and conferences when requested Ensures the Mersino Way is the guiding document in all daily activities Hiring Specifications: Required: Associate degree in Construction Management or related field 3 years' experience as an Operations Manager or managing construction projects, ideally in a multi-location or regional capacity. A “roll up your sleeves” mentality, with a willingness to complete any task to ensure a smooth branch opening and transition to the new team Willingness to travel extensively (up to 75% of the time) across various regions. Planning and organizational skills in handling multiple projects Proficient in PC software applications Ability to work well with others in addressing inner organizational issues Ability to read schematics, blueprints, and/or technical manuals Knowledge of budgeting, cost estimating and bidding procedures Knowledge of contract documents and specifications Strong leadership and communication skills, with the ability to train and mentor staff. Excellent problem-solving abilities and the capacity to manage multiple priorities. Preferred: Bachelor’s degree in construction management or related field Specific Expectations: A professional demeanor Excellent written and verbal communication skills The ability to work under pressure to meet deadlines Strong time management and organizational skills Ability to work a flexible schedule to meet job requirements Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Mersino is an Equal Opportunity Employer