Communications & Marketing Manager/Coordinator

Job SummaryThe Communications & Marketing Manager/Coordinator leads the organization’s marketing and communications efforts to elevate community awareness, strengthen donor engagement, and support program growth. This role is responsible for developing and executing strategic communications across multiple platforms, serving as a key liaison to media and the public, and supporting development initiatives through compelling storytelling and brand consistency. As a member of the Development team, this position plays a critical role in advancing the organization’s mission and visibility throughout the community.Key ResponsibilitiesDevelop and implement comprehensive marketing and communications strategies aligned with organizational goalsManage and create content for digital platforms, including website, email campaigns, and social media channelsWrite, design, and oversee production of marketing materials such as brochures, flyers, newsletters, and annual reportsServe as the primary point of contact for media relations, including drafting press releases, coordinating interviews, and responding to media inquiriesAct as a liaison for public-facing events including facility tours, ensuring consistent messaging, branding, and community engagementCollaborate with the Development team to support fundraising campaigns, donor communications, and special eventsMaintain brand standards and ensure consistency across all communication channelsMonitor and analyze marketing performance metrics to inform strategy and improve effectivenessBuild and maintain relationships with community partners, stakeholders, and media outletsQualificationsEducation: Bachelor’s Degree in marketing and/or communication or related field is required.Experience: Strong communication skills, both written and oral. Experience using Canva, wordpress and Photoshop. Ability to effectively lead complex projects and achieving outcomes with an established timeline. Demonstrated collaborative, participatory and inclusive manner in professional settings. Self-motivated with the ability to work independently.Required Licenses, Certifications, and Training: Valid driver’s license.Personal Attributes AnticipatedMission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton & Clinton Counties, and incorporates them into daily workCollaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goalsSolution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address themCulturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environmentIntegrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s missionWork Environment & Physical DemandsThis position is on-site and is eligible for remote workAttendance at occasional meetings or events outside regular business hours is requiredThe role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisisPhysical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 poundsVision requirements include close-up work, distance vision, and the ability to adjust focusThe work environment may involve varying degrees of physical discomfort and occasional loud noiseOccasional driving, potentially with Clients, during the workday may be needed for operational purposesReasonable accommodations will be made to enable individuals with disabilities to perform essential job functionsCommentsThis job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.