(HYBRID) Patient Account Representative | 252087

?? Pay Rate: $17.00 - $23.00/hour (pay is dependent on experience) ? Schedule: Monday–Friday | 8:00 AM–4:30 PM (during training) and then you will receive a set 8-hour schedule (Monday–Friday) between 7:00 AM and 6:00 PM after training.?? Location: San Antonio, TX (Onsite/Hybrid) Duration: Contract-to-hireWork Model & Training:Initial Phase: ? 100% onsite for the first 60–90 days for mandatory training and performance evaluation.Hybrid Transition: ? After 60-90 days, you may be eligible for a hybrid schedule (2 days in-office) provided quality and productivity standards are met.Note: Candidates must currently reside within a reasonable commuting distance of San Antonio.Key Responsibilities:Claim Management: Monitor claim statuses and proactively resolve rejections or denials.Insurance Liaison: Conduct regular follow-ups with insurance carriers regarding outstanding claims.Appeals: Review and appeal denied claims while adhering to strict deadlines and regulatory requirements.Compliance: Maintain up-to-date knowledge of insurance regulations, billing guidelines, and coding updates.Collaboration: Work alongside internal teams to resolve billing discrepancies and ensure full compliance.Reporting: Generate and analyze collections reports to identify trends and process improvement areas.Candidate Requirements:Requirements ($17.00 - 19.00/hr):Experience in a high-volume administrative environmentA strong investigative mindset with robust problem-solving abilities.High level of professional persistence and follow-through.Exceptional attention to detail and technical fluency.Education: High school or GED (graduated).Preferred Experience ($19.00 - $23.00/hr):Experience in a role focused in Revenue Cycle.