Front Office Assistant

Company Description Acuity Hearing Center is dedicated to providing exceptional hearing healthcare services to our community. We specialize in personalized solutions to enhance our patients’ hearing and overall quality of life. Known for our compassionate care and commitment to excellence, we create tailored hearing plans that empower individuals to reconnect with the world around them. Role Description This part-time position is for a Front Office Assistant at Acuity Hearing Center. The role is a hybrid position based in the Knoxville Metropolitan Area, offering the flexibility to work both onsite and remotely. Responsibilities include greeting patients, managing appointments, handling phone inquiries, updating patient records, and providing clerical support to ensure smooth day-to-day operations at the clinic. Qualifications Strong Interpersonal Skills and professional Phone Etiquette to deliver exceptional customer serviceProficiency in Appointment Scheduling and familiarity with scheduling softwareExperience with Administrative Assistance and general Clerical SkillsDetail-oriented with strong time management and organizational abilitiesBasic computer literacy, including email and office applicationsHigh school diploma or equivalent; post-secondary education is a plus