Senior Associate, Human Resources

Senior Associate, Human Resources Washington, D.C. | Full Time About the Organization CLASP focuses on appliance & equipment energy efficiency and quality, to mitigate and adapt to climate change, expand access to clean energy, and improve people’s lives. Our mission is to improve the energy and environmental performance of the appliances & equipment we use every day, accelerating our transition to a more sustainable world. We work hand-in-hand with governments, experts, industry, consumers, donor organizations, partner NGOs, and others to propel policies and markets toward the highest-quality, least resource-intensive appliances possible. CLASP has worked in more than 100 countries since our inception in 1999. We have offices in Washington, DC; Nairobi, Kenya; and New Delhi, India, with additional teams in Europe, China, and Indonesia. We are mission-driven and committed to a culture of diversity, transparency, collaboration, and impactful work. See our Team Page to learn more about us. CLASP’s HR Team CLASP’s HR team works closely with our program teams and key stakeholders to provide the information and support needed to deliver on our mission effectively. As part of a broader operations group, HR collaborates across multiple areas—including finance, reporting, IT, office infrastructure, and management—to ensure smooth internal processes. Our focus is on fostering employee engagement, managing talent processes, and building a connected, high-performing workplace that empowers staff to thrive and make a meaningful impact. We leverage best-in-class tools to enhance efficiency and deliver excellent service. As CLASP’s global portfolio grows, we are expanding our team to maintain outstanding service to stakeholders. We are seeking motivated professionals excited to join a dynamic, diverse team and committed to our mission and core values of collaboration, transparency, and service. About the Role The Senior Associate will support the Director of Human Resources in executing strategic initiatives and enhancing the overall employee experience. This newly created role will oversee the day-to-day management, organization, and continuous improvement of the HR function. Key responsibilities include: Planning and managing departmental initiatives to ensure smooth operations; Providing customer service, guidance, and follow-up to employees on policies and procedures; Managing recruitment processes to meet organizational staffing needs; Administering company-sponsored benefits and ensuring compliance; Managing and evolving HR systems to support operational efficiency. This role is ideal for a proactive individual with a passion for driving organizational success through effective people management and operational excellence. CLASP Competencies Manage Cohesive Processes. You execute multiple projects while evaluating delivery performance against organizational requirements and established success indicators with minimal supervision. Collaborate with your supervisor to develop and implement strategies that achieve program goals, and oversee direct reports as needed. Align. You advise teams and management on project performance by proposing solutions to enhance delivery and efficiency. Assess client and partner requirements to ensure deliverables are effectively aligned with evolving demands. Sustain Service. You create and manage project timelines that align with program, operational, and client needs while ensuring the timely delivery of high-quality projects. Adjust strategies as necessary to adapt to changing operational and environmental conditions and demands. Key Responsibilities: Manage and improve the functionality and productivity of the HR systems, particularly recruiting, onboarding, the employee Intranet, and the ADP Self-Service Portal Establish a recruiting and interviewing program to improve candidate experience and retention of skillful employees. Develop and maintain relationships with employment agencies, and other recruitment sources. Supervise the training of hiring managers and staff on relevant recruiting systems and best practices Oversee the administration of employee benefit programs including health, dental, life, disability, retirement, tuition assistance, Flexible Spending Accounts, SmartBenefits, and all leave programs. Monitor FMLA disability and worker’s compensation claims. Serve as a liaison with benefit account representatives. Prepare and process visa applications; responsible for updating HRIS with visa information. Serve as a liaison in working with immigration attorneys on H1-B visas. Respond to general inquiries from employees concerning Human Resources policies and other personnel issues. Govern labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act, Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth. Who You Are: An Effective Collaborator. You’ve successfully worked across cultural lines on a dispersed team, and you have the ability to operate in complex situations. You can easily gain trust from team members and are known for supporting them to ensure they are set up for success. You’re not afraid to ask questions. Flexible. You can manage a diverse set of team needs and aren't afraid to step outside your job description or comfort zone to help the team reach its goals. You're comfortable with shifting schedules and don't expect every day to go "as planned." A Humble Teammate. Nothing is beneath or above you. You are quick to always lend a hand or two! You are able to earn influence without authority and naturally seek to support both small projects and large strategic goals. High Integrity. You will be asked to make sensitive and critical judgment calls, and as such, you are known for your integrity; you take that reputation seriously. You always choose to make the right decision versus the easy decision. You know what information is sensitive, and you will protect it accordingly. Emotionally Intelligent. You are self-aware and perceptive. You nurture relationships and can work and communicate well with all kinds of people. You are optimistic, empathetic, flexible, curious, and well-respected by all who work with you, irrespective of title. You can handle demanding situations professionally. Mission-oriented. You believe in the mission of CLASP and are passionate about global access to clean energy, climate change, energy efficiency, and creating a more sustainable world. What You’ll Need: 8+ years of relevant HR experience SHRM-CP or PHR is strongly preferred. Project management experience with the ability to juggle multiple priorities simultaneously. Experience with automated payroll and HRIS systems, particularly ADP Workforce Now. Able to exercise effective judgment, sensitivity, and creativity to changing needs and situations. Impeccable organization, you are highly detail-oriented, and someone who gets a real sense of satisfaction from producing polished work and managing smooth and orderly processes. You can practice discretion and can maintain confidentiality as needed. A commitment to diversity and inclusion. You're always asking: "whose voice is not at the table?" You have experience working with diverse teams and successfully navigating cross-cultural communication in both local and global contexts, and you deeply value creating a workplace that is supportive of difference. Compensation & Location CLASP provides its employees with a highly competitive salary that is benchmarked annually with other non-profit organizations in the DC metropolitan area. CLASP also provides a comprehensive benefits package, including fully paid health insurance for individuals and competitive rates for families/dependents, unlimited leave and all federal holidays, an impressive match of employee contributions to the 403b retirement plan and a collegial office environment that supports professional development, wellness and flexible telecommuting options. This position is full-time, and you must be already based in, or be willing to relocate to, the Washington D.C. region. The expectation for this role will be in the office at least five days a month. The salary range for this position is $71,166.00 to $100,250.00. Compensation will be determined based on the candidate’s experience, education, and relevant skills. CLASP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. CLASP complies with all federal, state and local employment law in the countries we operate and is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity or expression, pregnancy, disability, political affiliation, personal appearance, family responsibilities, matriculation, genetic information, military or protected veteran status, credit information or any other characteristic protected under federal, state or local law. Each person is evaluated based on personal skill and merit. CLASP’s policy regarding equal employment opportunity applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational and recreational programs.