Product Manager, Portfolio Operations, da Vinci SP

Company DescriptionIt started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.Job DescriptionPrimary Function of PositionSeeking a detail-oriented and analytically-minded Product Manager to manage sustaining product operations for da Vinci SP. This role is critical to ensuring seamless product availability, inventory health, and efficient supply chain execution for the global SP business. This role will serve as the operational backbone for the SP Product Management team across the SP product portfolio.In the surgical robotics field, product availability directly impacts patient outcomes and care team satisfaction. This role ensures we reliably meet customer needs, and the patients they treat globally.Essential Job DutiesOwn the da Vinci SP system, instruments, accessories and endoscope, forecast including short-term and long-term forecasting improvements, allocation models, policies for supply shortages, and regional coordinationOwn the complete SKU lifecycle from introduction (APL) through sustainment (i.e. MCF projects) to discontinuation (end-of-life), including registered SKUs and regional SKU changesManage inventory levels across distribution channels, balancing product availability against carrying costs and obsolescence risk; inform safety stock levels to minimize backorder and excess inventorySupport internal organizational needs for products used in demos, trainings, labs, etc.Identify and resolve inventory bottlenecks, obsolescence issues, and supply-demand mismatches working with supply and operations planning stakeholders across the organizationPartner with cross-functional teams in product support, quality and operations to manage potential field disruptions and minimize global customer impact.Represent the Product Portfolio during Field Actions, reviewing communication tactics and recovery strategies for portfolio supplyConduct root cause investigations into operational issues (forecast misses, inventory discrepancies, SKU performance gaps, supply chain disruptions); develop and implement corrective action plans with measurable success metrics and monitor effectivenessPartner with Clinical Affairs, Quality, Regulatory, Manufacturing, Supply Chain, Finance, and Sales teams to align product strategy with operational constraints and market needs; influence stakeholders without direct authority using data-driven analysis and business impact assessmentsImplement SIOP process improvements to enhance reliability, efficiency, and transparency; communicate complex operational challenges and solutions to leadership in clear, actionable formatsSupport the lifecycle of service programs, including the management and review of service contracts.QualificationsRequired Skills and ExperienceAnalytical & TechnicalAdvanced proficiency with data analysis and business intelligence tools (Excel, Tableau, Power BI, or similar)Understanding of forecasting methodologies and inventory optimization principlesAbility to interpret complex supply chain metrics and translate into actionable insightsStrong quantitative and qualitative problem-solving skillsCollaboration & CommunicationExceptional interpersonal skills and ability to build trust across organizational departmentsStrong facilitation and meeting management abilitiesAbility to present complex operational data clearly to executive and clinical audiencesExcellent active listening and stakeholder engagement skillsOrganization & ExecutionMeticulous attention to detail with commitment to accuracyStrong project management capabilities with ability to track multiple workstreamsAbility to establish and adhere to timelines while maintaining quality standardsProactive identification of risks and issues with early escalationStrategic MindsetAbility to balance short-term operational needs with long-term strategic goalsUnderstanding of how product operations impact patient outcomes and care team satisfactionAwareness of healthcare economics and total cost of care considerationsCommitment to care equity and accessibility across diverse healthcare settingsRequired Education And TrainingBachelor's degree in Business, Operations, Supply Chain Management, Engineering, Life Sciences, or related field4-7 years of product management, operations, inventory management, or supply chain experienceDemonstrated experience with demand forecasting, inventory optimization, or SKU rationalizationStrong analytical skills with proficiency in data analysis, statistical methods, and business intelligence toolsExcellent written and verbal communication skills with ability to present to diverse audiencesProven ability to influence cross-functional teams without direct authorityStrong organizational and project management skills with ability to manage multiple competing prioritiesAbility to identify root causes and implement sustainable solutions to complex operational problemsPreferred Additional Education And TrainingExperience working in regulated industries (medical devices, pharmaceuticals, or healthcare) preferredExperience in surgical, orthopedic, or medical robotics industriesKnowledge of medical device regulations (FDA, ISO 13485, quality systems)Familiarity with ERP systems, demand planning software, or supply chain analytics platformsLean Six Sigma or continuous improvement certificationMBA or advanced business credentialExperience managing product transitions or portfolio rationalizationBackground in healthcare supply chain or hospital logisticsWorking Conditions Office-based (4 days required) with occasional travel to manufacturing facilities, distribution centers, or customer sites (estimated 10-20% travel)Access to collaborative workspace, modern technology, and required toolsRegular interaction with cross-functional teams both in-person and virtuallyAdditional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.Mandatory NoticesU.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.Base Salary Range Region 1:$147,600 - $212,400Base Salary Range Region 2: $125,500 - $180,500Shift: DayWorkplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.