Remote - Service Consultant

Remote Customer Support And Virtual Consulting PositionWe are expanding our remote team and are seeking dependable, people-focused individuals to fill several customer-facing roles. This position blends client support and virtual consulting, assisting members who have requested information about available programs. Ideal candidates are clear communicators, comfortable working independently, and interested in long-term professional growth.This opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of individuals rely on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued due to job changes or retirement.The organization is recognized for its strong financial foundation, commitment to transparency, and emphasis on ethical service. Its workplace culture prioritizes training, advancement, and leadership development, creating a stable environment for individuals looking to build a lasting career rather than a short-term job.Key ResponsibilitiesCommunicate with members through inbound and outbound phone callsSchedule and conduct virtual appointmentsPresent program information clearly and professionally via online meetingsAssist with applications and required documentationPerform basic data entry and follow established quality standardsMaintain accurate records and client follow-upsParticipate in optional leadership and professional development sessionsWhat You'll ReceiveWeekly advances plus performance-based bonusesAverage first-year earnings of approximately $55,000Clear advancement and leadership pathwaysFlexible scheduling optionsFully remote, work-from-home positionResidual income potentialComprehensive health benefitsPersonalized one-on-one training and mentorshipAnnual incentive trips to premium destinationsSupportive, performance-driven team environmentQualificationsStrong verbal and written communication abilitiesEffective time management and organizational skillsHigh school diploma required (post-secondary education considered an asset)Customer service, retail, or call-center experience is helpful but not mandatory