Admissions Coordinator

Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.Unmatched Benefits & Perks:Tuition Reimbursement and Professional License Renewal ReimbursementFree CEUs401k PlanRewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)Flexible SchedulingProfessional Career Growth Join our team and grow with us! Position Summary Assist with the facility's inquiry and admission process, provide customers with facility related information and conduct facility tours. Assists in the coordination and implementation of effective facility sales and marketing programs. Essential Duties and Responsibilities 1. Responds to inquiry calls form hospital discharge planners, families and other referral sources 2. Conducts facility tours 3. Coordinate the admissions process timely with appropriate follow-up 4. Coordinate the inquiry process timely with appropriate follow-up 5. Report and track occupancy levels and census mix; maintain and update the database of existing and potential referral sources, as needed 6. Maintain and update all sales/referral tracking tools, as needed 7. Maintain a close working relationship with the CNO and Business Officer Manager to assure appropriate and efficient decisions about prospective admissions 8. Follow the established protocol for admission denials 9. Coordinates admissions and any special resident needs with all necessary internal departments to ensure smooth and professional admission 10. Process all appropriate admissions paperwork to ensure signatures, verification's, authorizations, insurance information and all other necessary documents are obtained from the resident or responsible parties prior to admission 11. Maintain a working knowledge of Federal and State regulations and reimbursement 12. Maintain a strong working knowledge of managed care and referral processes 13. Responsible for insurance re-certification 14. Coordinate and complete customer admission packets within 48 hours of admission Competencies - Demonstrates timely and accurate abilities to answering customer inquiries and provide assistance - Demonstrates the ability to meet customer needs and requests, accurately and efficiently - Work Station is kept organized & maintains a tidy appearance - Provides supportive & resourceful information as requested by internal & external customers PureHealth Culture PureHealth is a high performance, collaborative environment, propelled by our Teams of Excellence (T.O.E.) Program. The expectation for each team member is to engage as a trailblazer in our complex and dynamic organization by adding value and support to fellow team members. WorkEnvironment This job operates in a post-acute setting. This role requires regular walking to various locations around the facility. This role also routinely comes into contact with patients who may have contagious illnesses. Team member is expected to adhere to facility's no-smoking policy. Physical Demands While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 20 pounds. Position Type and Expected Hours of Work This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. HIPAA Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company's HIPAA policies or procedures to facility CEO. Knowledge, Skills and Abilities 1. Ability to maintain confidentiality 2. Ability to communicate effectively with internal and external customers at all levels of the organization 3. Proficient computer and Microsoft Application skills. Must have an ability to learn new systems 4. Ability to work with a culturally diverse customer and team member population 5. Must have positive communication skills and demonstrated adequate maturity and patience 6. Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonalskills 7. Must have strong organizational skills with attention to detail 8. Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions based on available data 9. Ability to maintain a calm, professional demeanor under pressure 10. Self-directing with the ability to work with minimal direct supervision RequiredEducation/Experience - High School Diploma or Equivalent - A minimum of one (1) year experience in a clerical or similar role PreferredEducation/Experience - College/University Degree in a related field - A minimum of one (1) year experience in a similar role in a healthcare setting