Fire Protection Coordinator

Impact Fire Services At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.When you join Impact Fire you will receive:Competitive compensationPay is on a weekly cycle, every FridayCareer Advancement OpportunitiesCompetitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidaysCompany paid short and long-term disabilityImmediately vested in our 401(k) company matchFull-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.Exceptional guidance and support from our managersCollaborative culture & environmentRobust training opportunities with company reimbursement upon achieving required licensingApprenticeship programs for fire sprinkler, fire alarm and inspection positionsOpportunity to work alongside some of the best talent in the fire protection industryThe Fire Sprinkler Service Coordinator is responsible for the successful execution of all day-to-day Fire Sprinkler Service coordination for the Plant City office. You will work with a team comprised of a customer service administrative representative and service and inspection technicians. In this role you will ensure we are meeting our clients' expectations while at the same time striving to achieve the branch, district and company goals.JOB RESPONSIBILITIESProvide timely, accurate sprinkler labor forecastingEnsure on time Inspection, Testing and Maintenance contracts are reviewed, tasked, scheduled, and executed to meet the life safety needs of our clientsResponsible for the Service Coordination and ensure timely work order completionEffective collaboration and communication with all Impact Fire managers and staff across the branch and districtMaintain positive, proactive, and effective communication with customers at all timesOffer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat businessPromote & maintain awareness and compliance of H&S procedures and standardsCollaborate with Safety support services to effectively assist and promote new initiative implementationProvide Sales contract review and supportContribute to building a high-performance team who can operate efficiently, effectively, productively and cost effectivelyMust be able to maintain attention to detail, and deliver a quality service to our customers.Adapt to the ever-changing business climate of our business.Possess the willingness to learn and grow in a team environment.JOB EXPERIENCE /QUALIFICATIONSFire Sprinkler service administration experienceUnderstand cost and billingsBe comfortable working with and processing paperwork timelyPossess a working understanding and willingness to learn leadership principles and best practicesPossess excellent verbal and written communication skillsPossess excellent personal organization and business administration skillsSuccessful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.Employment with an Equal Opportunity Employer (EOE) including disability/veterans.