Pinky's Host

Job Description WHO WE ARE:Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.Pinky's on the Beach:Pinky's on the Beach—Folly's favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky's is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let's just say it never gets old. If you're looking to work where the ocean is your backdrop and the energy never quits, Pinky's on the Beach is the place to be.JOB TITLE: Hostess or HostMUST BE AVAILABLE MONDAY-FRIDAY FROM 10 AM-5 PMDEPARTMENT: Pinky's on the BeachLOCATION: TIDES HotelREPORTS TO: Pinky's General ManagerPOSITION SUMMARY:Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.MAIN DUTIES AND RESPONSIBILITIES:Welcome guests to the venueProvide accurate wait times and monitor waiting listsManage reservations and seating chartEscort customers to assigned dining or bar areasProvide food and beverage menusGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g. children, elderly)Answer incoming calls and address customers' queriesAssist wait staff as neededTake carry out orders and collect paymentsSUPERVISORY RESPONSIBILITIES:NONE.JOB REQUIREMENTS:Education: High School Diploma or GEDExperience: 1-2 years hosting/customer service experience, preferred.Skills:Ability to communicate fluently in English with hotel/restaurant guests and employees.Ability to provide friendly, efficient and courteous service to guests.Ability to work under pressure, be organized, self-motivated and work well with others.Strong positive attitude and ability to initiate light conversation with guests.Knowledge of hotel property and operating hours.Customer focus and drive to deliver optimal employee and customer satisfaction.Must have the ability to multi-task and perform well under stressful circumstances.Ability to handle money and operate a point-of-sale systemWORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: point of sale system; reservations systemPhysical & Mental Requirements:Must be able to lift 50lbs;Ability to bend, kneel, squat;Ability to stand/walk for an 8 hour shiftWork Environment:High guest interactionFast paced; high volumeSubject to extreme weather conditions including high heat, rain, wind, etc.LOCATION: Your hotel's physical addressSALARY: $15 per hour with annual bonus opportunitiesBENEFITS:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition assistance discount programsReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurantsEOE / DFWP