Lead Property Manager

Rentwell - a real estate management, investing and services company - sets the gold standard as a premier brand in its industry through magical customer service, efficient systems, innovative practices and strategic thinking. Rentwell is looking for a powerful Property Manager with the strong desire to provide top level experience for its clients.If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of Engagement is not right for you or that you're not willing or able to participate with us at this level, we are not a good fit for you.Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions.We understand that not every person is ready for this level of performance and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following principles.Accountability: See it, own it, solve it, do itBecome part of the solutionCare for others and their feelingsAct now!Ask the question: "What else can I do" and "What can I do better?"Personal ownership and prideReject AverageShow others that you careThis person comes from a Real Estate management background with extensive knowledge in building an A+ experience for its customers. They will take what they learned creating a WOW experience for their clients and create a WOW experience for Rentwell clients.They must have a deep commitment to developing the team and growing leaders.Rentwell clients will have the same high standard of services that you would expect from companies like Zappos, Amazon and the like. Incredible systems with incredibly high touch points of services.Compensation:Salary Range: $60,000 - $70,000Opportunity for internal growthProfit Sharing PotentialReal Estate DistributionsReal Estate Investment OpportunitiesOpportunity to make your mark on growing an enterpriseBenefits - health insurance, dental, vision, retirement3 Weeks PTOSelected Day-to-Day Activities Single point of contact for designated portfolio. The Property Manager will oversee the entire operation of the portfolio including but not limited to the financial aspects, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management and inspections. Accountable to metrics and goals as outlined. Vendor Management: Responsible for the overall performance and selection of vendors working on associated properties. Including invoicing, work order assignments to work, vendor accountability/response within less than 5 business days. FinancialsInvoice Approval: Pay vendor invoices and ensure owners have the funds and that vendors have photos uploadedUnderstand and oversee the performance of 3 Financial statements - Cash FlowBalance Sheet and Income StatementUnderstanding of software and ability to provide information as requested. Owner Onboarding: Manage the initial on-boarding of new client’s portfolio(s). LeasingLease Renewals: work with residents and owners to negotiate renewal termsRental License Renewals: Manage license renewals on time and within budgeted performance measures. ManagementEffectively manage the Landlord/Tenant Process, including sourcing potential tenants that match the demographics and individual needsRent Collection / Delinquency Monitoring - Effectively manage tenant relationships for collection of rent and monitor/manage delinquency rates and efficiencyRun, monitor, analyze and share all monthly reports.Personally manage all resident relations, including effective conflict resolution to a positive outcomeOn-Call Rotation Administration o Responsible for meeting all monthly lead measures. o Update and maintain client and resident data in software o Respond to all requests (phone and email) within 24-hoursMinimum Requirements5 Years ExperienceDemonstrated leadership and team development skillsAbility to acquire a Pennsylvania Real Estate license within first year of employmentSome travel to properties requiredAbility to attend and represent Rentwell at trade shows and eventsAbility to obtain proficiency in industry related softwareKey BenefitsOpportunity for internal growthOpportunity for residual income for portfolio growthProfit Sharing PotentialOpportunity to make your mark on growing an enterpriseMost Important SkillsAble to communicate effectively with a diverse clientele. Friendly and approachable.Passionate about cultivating relationships, and supporting the mission and goals of Rentwell.Able to communicate effectively with peers, superiors, and customers, in both written and verbal form. Must be able to work with both vendors and customers.Experience working in a problem-solving environment. Able to diffuse difficult situations and resolve to the satisfaction of all parties.Must have the ability to negotiate and mediate effectivelyCulture keeperJob Type: Full-timeBenefits:Dental insuranceHealth insurancePaid time offVision insuranceExperience:Property management: 5 years (Required)Ability to Commute:Pittsburgh, PA 15220 (Required)Work Location: In person