Loan Collections Student

Loan Collections StudentMay September | 3040 hours/week Dates flexible based on school schedule or availability.Looking to strengthen your resume while gaining hands-on experience in banking, customer solutions, and financial operations? This role is perfect for someone who enjoys staying organized, solving problems, and supporting customers. You'll gain valuable, real-world experience while contributing to meaningful day-to-day work within our Collections team.Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.Position SummaryAs a Loan Collections Student, you'll play a key role in keeping our loan collection processes organized, accurate, and moving forward. You'll support both customers and internal teams while developing valuable experience in banking operations, communication, and problem-solving.Your days may include:Keeping delinquent account files and records organizedProcessing loan payments and managing departmental mailTalking with customers to set up payment plans and track commitmentsPreparing documentation that advances the collection processIf you enjoy variety, teamwork, and contributing to a smooth and efficient department, this role puts you right in the center of meaningful work.Essential Knowledge & SkillsWe're looking for someone who brings professionalism, dependability, and a positive attitude. Here's what will help you shine in this role:Comfortable using Microsoft Word, Excel, PowerPoint, Outlook, and TeamsStrong interpersonal and customer service skills, especially over the phoneExcellent organization and follow-throughAbility to work independently while managing changing prioritiesCommitment to confidentiality and accuracyOpenness to occasional travel and light physical tasks