Key Account Director, Oncology - Southwest Territory

OverviewA global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and AutoimmunityHeadquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.Job SummaryThe Key Account Director (KAD) is accountable for building and cultivating strategic business relationships with high-value Key Accounts including integrated delivery networks (IDNs), NCI-designated cancer centers, health systems, and large community oncology groups. This role identifies and engages key Population Health Decision Makers (PHDMs) across clinical, administrative, and access functions to enable product and services integration, drive patient access, and optimize account-level performance across Incyte's oncology/hematology portfolio.The KAD orchestrates and executes unique system-wide strategies, ensuring alignment between Brand team, national, and regional priorities while distilling local intelligence to inform broader contracting and access initiatives. Through deep ecosystem knowledge, the KAD identifies opportunities to integrate Incyte's therapies into Key Account infrastructure, accelerate frictionless patient access, and drive measurable account-level growth across the full oncology portfolio. In this role the KAD will own strategic planning, cross-functional account team orchestration and coordinated execution that delivers a differentiated customer experience.Key ResponsibilitiesAccelerate Portfolio Access & Advocacy Own and expand strategic relationships with top regional oncology accounts — including NCI-designated centers, IDNs, regional cancer networks, and large community oncology groups — to advance local access, product adoption, and long-term account valueBuild trusted partnerships and working relationships with key clinical, administrative, and access decision-makers (P&T committees, pharmacy directors, clinical pathway leaders, C /D-suite) to influence treatment pathways, secure product inclusion, and drive frictionless patient accessDeliver high-impact engagements presenting clinical and value-based evidence, supporting reimbursement navigation, and driving formulary pull-throughConduct compliant pre-approval information exchange (PIE) engagements with population health decision-makers (PHDMs) to support readiness for new indications and pipeline assetsIntegrate Products & Services into Account InfrastructureConduct deep account profiling to uncover protocol structures, reimbursement workflows, payer mix, decision-making hierarchies, EHR integration status, referral patterns, site-of-care dynamics and institutional barriersDevelop and execute strategic account plans aligned to brand objectives, with clear milestones, stakeholder strategies, and measurable business outcomes Execute and pull-through aGPO / sGPO contracts with appropriate stakeholders that facilitate organic product growthDrive pathway integration, embed Incyte brands into clinical pathways, EHR order sets, and care delivery protocols by influencing local stakeholders and supporting implementation efforts at the system levelLeverage account-level data analytics to monitor pull-through, identify growth opportunities, surface barriers, and contribute to structured business reviews aligned to agreed account and business cadencesOrchestrate Cross-Functional Execution & Strategic PartnershipsOrchestrate cross-functional alignment with Sales, Marketing, Market Access, HUB/Patient Services, Reimbursement, Medical Affairs, HEOR, and Government Affairs to align account priorities, remove barriers, and support execution across the customer journeyServe as the Key Account expert translating enterprise priorities into local action, maintaining consistency between national and regional objectives, and delivering field intelligence to inform broader account strategyBuild trusted partnerships across clinical, pharmacy, administrative, and operational leaders to support long-term partnership value and sustained account progressQualificationsBachelor’s degree required; advanced degree or relevant certifications preferredMinimum 10 years, including demonstrated strategic account management experience in oncology or rare diseaseDemonstrated track record of strategic impact through account planning and execution, with the ability to translate business priorities into actionable regional account strategies within complex delivery systemsDemonstrated clinical engagement and pull-through, communicating clinical and economic value to pharmacy and therapeutic area leadersProven relationship development, building trust with C-suite, D-suite, P&T committee members, and care team influencersDemonstrated ability to localize and execute national strategies within highly sophisticated health systems, with responsibilities for local contracting and national sGPO pull-throughExperience using structured account planning solutions and frameworks, including operational analysis, stakeholder mapping, opportunity prioritization, and business review preparationIn-depth knowledge of the Key Account oncology ecosystem, including referral patterns, infusion site dynamics, 340B implications, payer mix, EMR/EHR landscape, and site-level operational leversProven track record in sales integration and field coordination, aligning pull-through strategy with field sales teamsStrong internal collaboration, sharing insights, escalating barriers, and partnering with regional and corporate stakeholdersDemonstrated ability to influence cross-functional teams and drive account progress without direct authorityStrong analytical and problem-solving skills, with the ability to interpret account data, identify trends, and translate insights into actionExcellent communication, negotiation, and relationship-building skillsProficiency in Microsoft Office Suite (Word, PowerPoint, Excel)Willingness and ability to travel frequently (50%+)Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here.You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work.You can learn more about Incyte’s data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte’s data protection officer, and your supervisory authority (if applicable).Please contact privacy@incyte.com if you have any questions or concerns or would like to exercise your rights.