Helpdesk Support Technician

OverviewWe are seeking a Data Center Operations (DCO) Technician to support and maintain the hardware infrastructure behind the latest cloud computing server technologies. This role is hands-on and mission-critical, focused on diagnosing, troubleshooting, and repairing server and network hardware in a high-availability, 24/7 data center environment.The ideal candidate has strong technical aptitude, a bias for action, and the ability to dive deep into complex rack-level issues while maintaining the highest operational and safety standards.Key ResponsibilitiesPerform hardware break/fix maintenance on servers and related data center equipmentDiagnose and resolve server, cabling, power, and network hardware issues through root-cause analysisExecute hands-on tasks including component replacement, inspections, and hardware repairsRespond quickly to alarms, faults, power issues, thermal events, and cabling failures to prevent service impactMaintain precision and accuracy in cabling, labeling, patching, and rack power installationsWork collaboratively with cross-functional teams to ensure uptime, safety, and operational excellenceCommunicate technical findings clearly to individuals with varying levels of technical knowledgeRequired Skills & QualificationsMinimum 1+ year of hardware break/fix experiencePrevious hands-on experience with server maintenance, including:Hardware diagnosticsTroubleshootingRepair of physical componentsSolid understanding of computer servers, network devices, and command-line diagnosticsAbility to work on your feet for 12-hour shifts in a data center environmentStrong analytical, problem-solving, and situational awareness skillsAbility to contribute positively to both inter- and intra-team collaborationJob Type & LocationThis is a Contract position based out of Boardman, OR.Pay and BenefitsThe pay range for this position is $23.00 - $25.50/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Boardman,OR.Application DeadlineThis position is anticipated to close on May 11, 2026.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.