Senior Claims Specialist

BITCO Corporation, a leading provider of specialized insurance solutions is seeking a Senior Claims Specialist for our branch office located in St. Louis MO. With a strong national presence and 11 branch offices in 10 states, BITCO delivers tailored insurance services to specialized industries including construction, forest products and oil & gas.This position is eligible for a hybrid work arrangement with required business travel to BITCO office locations and customer officesPosition Summary:This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto and General Liability) and large property damage/Inland Marine losses.. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.Primary Responsibilities:Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claimsPrepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issuesReview and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposureInvestigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materialsProvide proper documentation and reporting of investigation and claims handling activitiesNegotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documentsMaintain a working knowledge of regulatory and jurisdictional requirementsProvides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claimIdentify and pursue (if applicable) risk transfer opportunitiesOther duties as assignedQualifications:Minimum of 5 years of experience with the following:Coverage Review - interpreting policies, agreements/contracts, reservation of rights, and disclaimersClaims Investigation - Statements, authorizations, retention of qualified experts and counselClaims Administration - Reports, review reserves, compliance knowledge of laws and proceduresClaims Settlement - Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessaryKnowledge of coverage, negligence principles, investigation, and negotiation techniquesAbility to obtain and maintain state adjusting licenses, as neededMust be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer serviceAbility to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the publicAbility to manage and organize workload of multiple tasks simultaneouslyExcellent judgement, negotiation, and decision making skillsMust be able to travel between different off-site locations or overnight in an expeditious mannerExperience in handling liability claims in Midwestern states, inclusive of MO, IL, NE, KSBenefits:Competitive salary and benefitsPaid time off and 12 paid holidays a yearHealth, dental, and vision insuranceCompany paid life insurance - 2x annual earningsOld Republic 401(k) Savings and Profit Sharing PlanEducation and training opportunitiesInsurance designations encouraged with financial assistance availableDaily two-hour flexible start and end time for 7.5-hour workdayEmployee Fitness Program