Care Analytics Director: Drive Insights & CX Excellence

A leading restaurant technology firm in Boston seeks a Director of Care Analytics to partner with the Customer Care team.Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.The role focuses on transforming support data into actionable insights, improving operational efficiency and enhancing customer experiences.Candidates should have extensive experience in analytics and leadership, proficiency in SQL and data visualization tools, and a strong background in Customer Support Operations. xmcpwfuJoin to lead a high-performing analytic team in a hybrid work environment.