Technician I

Primarily responsible for ensuring that customer and contractor vehicle service and repair needs are met.JOB DUTIESTake care of customer, whether it be contractor or after sale customerRepair vehicle properly and with safe techniquesVehicle inspection against industry accepted standardsMinor shop duties (clean up, trash)Maintain a tidy work areaPOSITION REQUIREMENTSHigh school Diploma/GEDVocational/Technical/Business SchoolDiagnostic TrainingKnowledge of productRepair skillsProblem solvingBasic computer skillsCHARACTERISTICSHonesty & Integrity in all mattersCustomer Service FocusedExcellent Communication skillsProblem SolverStrong Technical AptitudeUp-to-date TechnologicallySolid work ethicOrganizedSKILLS & QUALIFICATIONSNo supervisory responsibilityTasks are multiple and diverse with some interrelationship across processes.Work requires the direct application of a variety of procedures, policies and/or precedents.There is some budget responsibility and expenditure authority.Performs tasks and duties under general supervision, using established procedures and innovation.Chooses from limited alternatives to resolve problems.Occasional independent judgment is required to complete work assignments.Often makes recommendations to work procedures, policies and practices.Refers unusual problems to supervisor.PHYSICAL REQUIREMENTSWork involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc.Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting.