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Operations & Supply Chain Manager
Syracuse, NYMarch 30th, 2026
We helped scale a brand from 1 store to 350+ with 500 more in the pipeline.Now we’re looking for the person who can help us sustain that level of execution as we scale even further.If you live and breathe operations, systems, and execution, keep reading.WHO WE AREFranchiseScaling.com is a printing, packaging, and supply chain partner for global restaurant franchises and retail brands.We are not a traditional print shop. We are a growth partner.We anticipate problems before they happen, bring ideas our clients did not know they needed, and build the operational backbone that allows brands to focus on scaling.THE ROLE: OPERATIONS & SUPPLY CHAIN MANAGERWe run on EOS.If you know the framework, you already understand this role. You are the Integrator. You take vision and turn it into execution, accountability, and systems that actually work.If not, think of this as the person who ensures everything runs smoothly and nothing falls through the cracks.WHAT YOU'LL OWNManage day to day operations across account management, logistics, sourcing, and planning. You are the go to person when decisions need to be made.Build and implement systems that scale. Not quick fixes, but real process improvements using Six Sigma and Lean thinking.Oversee our remote team with clear communication, coordination, and accountability. No micromanagement, just results.Monitor project progress, identify risks early, and take action before issues escalate.Allocate resources effectively so the right people are working on the right priorities.Maintain strong relationships with overseas suppliers to ensure a reliable and efficient supply chain.Mentor and develop project managers while holding a high standard of performance.WHAT TO EXPECTWe operate in an employee centered model. You will have real ownership and autonomy to create change, improve processes, and make decisions without layers of approval.Our leadership style is direct, transparent, and built on trust. We value honest feedback, even when it is uncomfortable, because it drives growth.You will not be micromanaged, but you will be held accountable.We are building this company together. We invest in our people through systems based thinking, internal growth opportunities, and continuous development.WHO YOU AREYou think in systems, not tasks.You take ownership without waiting to be told.You are detail oriented, proactive, and able to manage multiple priorities without dropping the ball.You are comfortable making decisions and solving problems in real time.Experience in operations, supply chain, eCommerce, or similar industries is highly valued.HOW TO APPLYAt the top of your resume, answer this:If you could put anything on a billboard for the entire world to see, what would it be?If you know someone who was born to run operations, tag them below. The right person might not be looking, but they’ll know this is their role when they see it.#Hiring #Operations #SupplyChain #EOSIntegrator #FranchiseScaling #Leadership #Integrator #PrintingIndustry #EOS #ProjectManagement
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