eDiscovery Program Manager (Top Secret Clearance Required)

Ediscovery Program Manager Chantilly, VA Fairfax, VA Top Secret Polygraph Unspecified Career Level not specified $156,986.2 - $213,052.7Job Description Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success include:Discovery Program contractor staff management supportAdministrative logistical support for the contractNotifying the Government of schedule changes, work assignments and coverageDocumenting daily tasks, and work location changesInsure that daily time entry is recorded by all contract staffCoordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative unitsMentor and assist new team members to perform daily tasksPromptly and thoroughly address any performance or personnel issues that arise within the contracted staffManage client expectations and deliverables and clearly and timely communicate with clientsInitiate process improvement initiativesFacilitate communication, planning, recommendations, and resource management across internal and external stakeholdersProvide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contractParticipate in teleconferences or meetings to review, educate, and support program objectivesAssist in managing the Legal Clerical mailbox and tasksDevelop and track clerical and IT project schedules, milestones, and deliverablesAssist with providing information sought by client that are relevant to support Change Requests and Contract ModificationsOversee and monitor all scheduled system maintenances in accordance with established policies and proceduresReview system and application logs and related reports to verify completion of scheduled jobs such as backupsReview and report technical assessments to include required tasks, estimated time frames, and effort for any scope projectOversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processesOversee and monitor the system administration of Microsoft Exchange - 2019 and 2022Oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructureOversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directoriesOversee and monitor Discovery's IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architectureComply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverablesEnsure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC LeadershipFormulate and enforce work standards; assign contractor schedulesPresent and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiencesWork collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverablesProvide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of futurePlan, organize, direct and support all activities identified in the contractEnsure conformance with RFQ schedules and costsMonitor employee performance and productivityDevelop and implement training programs and remedial actions as necessaryReview work discrepanciesPrepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinatesBe responsible for the overall RFQ performance and quality assuranceProvide timekeeping and invoicing for labor hours, travel and ODCs, if anyEnsure that program/project schedule, performance and deliverables are metMaintain a qualified and certified, as appropriate, Contractor work force to meet the Government's needs under this RFQProvide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC programDevelop and implement training programs and remedial actions as necessaryAssist in all project management task performancePrepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinatesResolve problems, issues or conflicts, as requiredPrioritize tasks and assignments to Contractor work force based on Government's direction and best practicesOur Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.