Pharmacy Technician II

Awarded Best Quality of Care — Once Again! Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most. At Community Hospice & Palliative Care, we’re honored to be recognized with the Hospice Honors Elite award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of our nine inpatient care centers. We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay. Position Summary The Pharmacy Technician II position is responsible for assisting in the various activities of the pharmacy department, including those related to preparing and dispensing drugs. The Pharmacy Technician II functions in accordance with Community Hospice of Northeast Florida and guidelines as well as applicable state and federal regulations. Essential Functions Obtains and maintains appropriate knowledge and understanding of the care and services provided by Community Hospice. This knowledge includes the values, policies, and procedures of the Community Hospice Pharmacy and related clinical practice settings. Follows established departmental rules, procedures, policies, quality-improvement objectives, environmental, safety and infection control standards. Demonstrates a thorough knowledge and understanding of the duties and responsibilities of the Pharmacy Technician II position which may include: Entering orders into computerized patient profile for pharmacist verification. Maintaining patient demographic and medication profiles in computer systems. Providing non-clinical drug information, such as available dosage forms and strengths, costs, package sizes to patients, nurses and physicians. Keeping files, records and communication organized. Answering telephone calls within three (3) rings. Repackaging, labeling, handling and storing pharmaceuticals. Measuring and mixing to compound and reconstitute medication. Packaging medication orders for delivery. Using and maintaining equipment and facilities. Ordering drugs from wholesaler and receiving drugs into pharmacy stock. Maintaining Schedule II drug usage log and inventory count. Maintains a working knowledge of all aspects of pharmacy services identified below: Medical terminology and abbreviation common to prescribing and dispensing. Drug names and classification. Medication order and prescription interpretation. Basic pharmaceutical calculations. Federal and State laws governing the practice of pharmacy and the distribution of controlled and non-controlled substances. Medication error prevention methods. Aseptic technique and preparation procedures for sterile dosage forms. Demonstrates the ability to maintain input of a minimum of 80% of the average number of prescriptions per hour demonstrated by the Lead Technician. (Manager of Pharmacy Operations if Lead Technician has less than one (1) year Community Hospice experience) with no error. Such prescriptions will include a mixture of new and refill prescriptions, facility and homecare prescriptions and include template items such as Intravenous, subcutaneous and other compounded items. Performs aseptic compounding of sterile parenteral admixtures. This includes the practice of aseptic technique, proper procedures for preparing all types of parenteral admixtures, preparation of the label and any control records, the proper technique for visual inspection of Parenteral solutions and the documentation of quality control. Triages orders, determines priorities and processes orders appropriately. Notifies the pharmacist and management of any unusual situations, occurrences, conditions or complaints as related to drugs, drug requests, drug usage or security as appropriate. Facilitates the safe and efficient transport of medications, drug-delivery devices and supplies from the pharmacy to inpatient facilities and patients. Demonstrates the ability to work independently with regard to the functions and tasks for the operation of the pharmacy. Participates in the training and/or orientation of new pharmacy employees. Interacts effectively with other members of the health care team on a regular basis. Operates technology (computers, EyeCon, Smart Cabinet) in accordance to policy, procedures and manufacturing instructions. Performs the essential functions related to opening and closing the pharmacy. Uses appropriate telephone communication skills, and effectively communicates with patients, nurses, physicians and other co-workers. Performs other tasks as assigned. Qualifications Knowledge and Critical Skills Medical terminology and abbreviation common to prescribing and dispensing. Drug names and classification. Medication order and prescription interpretation. Basic pharmaceutical calculations. Federal and State laws governing the practice of pharmacy and the distribution of controlled and non-controlled substances. Medication error prevention methods. Aseptic technique and preparation procedures for sterile dosage forms. Good written and verbal English communication skills. Strong organization skills. Strong interpersonal skills and a team player. Must be adaptable and resourceful, able to cope with change and develop alternative solutions to problems. Computer use, including: rudimentary skills such as keyboard and mouse, ability to utilize software programs, ability to utilize email, ability to utilize internet. Excellent typing and spelling skills. Experience Minimum one (1) year experience in the practice of retail and/or institutional pharmacy. Successful completion of the Pharmacy Technician I probationary period. All pharmacy technicians must possess abilities and a thorough knowledge base, understanding, and level of proficiency to assure adherence to the procedures and objectives of pharmacy service. These abilities and knowledge include general basic chemistry, arithmetic, reading, and writing. License / Certification Current registration as a Pharmacy Technician with the Florida Department of Health. Education Graduate from an approved pharmacy technician training program. Possess a high school diploma or certificate of equivalency. Other Requirements N/A The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills, and abilities to perform the essential duties and responsibilities of the job, is acceptable. This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice. Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at [email removed]. We participate in E-Verify to confirm the employment eligibility of all newly hired employees. Where applicable, and as required by law, employment with Community Hospice & Palliative Care may be contingent upon successful completion of a background screening initiated by the organization through the Florida Agency for Health Care Administration (AHCA) Background Screening Clearinghouse. More information about the Clearinghouse, including positions that require screening, can be found here:. Equal Opportunity Employer Employment Type: Full Time