Inside Sales Support Representative

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount.In this role, you will play an essential part in supporting our sales team by managing various administrative duties specifically tailored to our clients. Your responsibilities will include creating/managing quotes, processing orders, liaising with clients and teammates, tracking shipments, and assisting with lead generation efforts. The ideal candidate will be detail-oriented, customer-focused, and able to thrive in a fast-paced environment.Join us at iT1 where you can make a difference in supporting the needs of our clients while being part of a dynamic team!Excellent communication skills, both written and verbalPossess high-level organization and time-managementskillsThe ability to work quickly and accurately in both independent and teamsituationsStrong computer skills, including Microsoft Office and Excel, and the ability to learn newsoftwareThe aptitude for learning new systemsquicklyPrevious sales support or administrative/data entry experienceThe ability to juggle a variety of tasks at the same timeDemonstrated consistency in values, principles, and workethicKey Responsibilities include:Assist with Account Management of active accountsBuild strong relationships with clients, partners, and teammatesHelp ensure overall success for clients and iT1Provide overall excellent customer service to help complete any customer requests and resolve potentialissuesSupport the sales team by completing the order process within our internalsystemsInvoicing of customersProviding shipment tracking information to customers and Account ManagersResponsible for pricing, sourcing, quoting, and deal registrationsWork with the Accounting department in supporting accounts payable and receivableprocessesWork with customers and manufacturers to facilitate returnrequestsProduce and distribute internal and external reports asneededPerform other duties asneededPhysical Demands:Sit at a computer for up to 8 hours per dayKeyboarding for 8 hours per dayNear Vision (working with small objects or reading small print)Speaking (communicating information to clients/coworkers)Hearing Requirements (In person speech, telephone, other sounds)Engage in effective communication via phone and in-person conversationsAbility to handle both routine and challenging customer interactionsJob Location:Hybrid if local to the Tempe, AZRemote if located outside of a reasonable commuteMon - Fri 8 am - 5 pmMedical, dental, and vision benefits with highly subsidized premiumsTwo weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off401(k) Plan with employer matchOnsite Fitness CenterOnsite Monthly Massages#J-18808-Ljbffr