Rental Coordinator- Wagner Rents

Job DetailsDescriptionWould you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.Benefits IncludePaid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidaysMedical, dental, and vision insurance Life and AD&D InsuranceLife and AD&D InsuranceRetirement Plans - Life and AD&D InsuranceRetirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%Tuition Reimbursement Employee Assistance Program (EAP)CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the company’s vision of working as “One Professional Team.”Pay Rate: starting at $22.00 per hour.Pay Rate dependent on education and experience.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Invoices Caterpillar and non-CAT rentals, damage charges, and demosPerforms all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoicesMaintains records on all rental equipment that is transferred or sold out of the Rental FleetUnderstands and applies the applicable taxes to invoicesReceives and reviews shipping and receiving documents from the branches for accuracy and completenessAssists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely mannerInputs lost-sales rental data into the computerUses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfersHandles overdue rental contracts and expired reservations, and ensures that all contracts are current and signedCoordinates shipping and receiving of the machines with the yard personnelThoroughly understands the rental process as to which inventory should be rentedCompletes rental transactions through direct contact with customersAssists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleetQuotes rates and assists customers in making decisions on best equipment optionAssists the customer in financial, service, and rental issues relating to invoicing or account informationAssists customers in locating and choosing the correct machine for their job and applicationOther duties as assigned by managerCompetenciesData EntryTelephone SkillsSafety KnowledgeReading/Writing SkillsReasoning SkillsOrganizational SkillsCommunication SkillsMath SkillsProduct KnowledgeBasic knowledge of Microsoft Word and ExcelWork EnvironmentNoise: QuietIndoorsPhysical DemandsTalkingSittingUse of HandsHearingSquatting/KneelingAbility to ascend/descend ladders, stairs, etc.Medium work that includes lifting and/or moving objects up to 32 pounds or moreRequired Education And ExperienceHigh School Diploma or GEDCollege Degree PreferredCourses in computers, business, and office administration preferred1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities1+ years administrative/clerical experience1+ years customer service experienceOther DutiesJob Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.