Customer Service Representative

Customer Service RepresentativeAnswer incoming calls and/or take orders from Providers/customersMaintain standard 5S expectationsFocus on continuous improvement and consistently demonstrate good business judgmentAnswer incoming calls to Customer Service Representative's direct line and the Customer Service queueTake and enter quotes and orders from Providers or Sales Representatives via phone, fax, e-mailHandle order cancelationsAssist with hot rush orders, product quotes, return calls, and voice mailWork effectively with all departments to exceed internal and external expectationsStealth Products retains the discretion to modify duties and/or assign other duties as necessaryMust be a team player, professional, highly detail-oriented, and honestMust have the ability to:Multi-task, problem-solve, and prioritize in a fast-paced working environmentMust have:Basic working knowledge of Microsoft Office Word and ExcelExcellent phone etiquette skillsExcellent web navigation skillsExcellent verbal and written communication skillsExcellent working knowledge of Microsoft Outlook1 year of experience in a Customer Service environmentCurrent or previous successful employment experience with Stealth Products (directly, independently or through a third party)High School Diploma or GEDMust be legally authorized to work in the United States without sponsorship now, or in the futureThis job description is not intended to be all-inclusiveStealth Products is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Stealth Products is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at (512) 715-9995.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.