Investigative Analyst I

Salary: See Position DescriptionLocation : 6400 Flank Drive, Suite 1300, Harrisburg, PAJob Type: Full-timeRemote Employment: Flexible/HybridJob Number: 50575564Division: Criminal Law DivisionSection: Safe2Say Something ProgramOpening Date: 05/28/2026Closing Date: 6/11/2026 11:59 PM EasternPosition InformationSection: Safe2Say Something Program/Criminal Law DivisionClass: Investigative Analyst ILocation: HarrisburgTelework: This position will report to the headquartered location a minimum of 2 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.Position Type: Full-time, Non-civil service, UnionWork Hours: Rotating shifts, including weekends and holidays (37.5 hrs/week)Salary Range: Pay Range 5: $45,907Basic FunctionThe focus of the Safe2Say program is to ensure that every Pennsylvania student, parent, teacher and community member has access to a safe and anonymous way to report any concerns about their safety or the safety of others; with a focus on early intervention and prevention through awareness and education. The overall Safe2Say program manages reports through the reporting tip line and follow-up through the tracking of disposition reports, data collection, and quality control.Safe2Say Analysts serve as points of contact for persons with concerns, issues, and/or questions related to school safety or potential hazardous/dangerous situations in Pennsylvania schools, or related to Pennsylvania schools and students. The Safe2Say Analysts respond to requests for service and operate communications systems and such as conventional phone, telephone texting system, email and web interface to receive information or questions from the public, students, teachers, and school administrators. The analysts take in information and provide resources, references, or emergency response personnel depending on the context and nature of the information provided. The analysts assess situations, seek additional information and ensure there is a proper and thorough response by the appropriate agency.A working knowledge of general law enforcement procedures and crisis line functions is needed in this position. The position requires being careful about detail and thorough in completing work tasks. The job requires being reliable, responsible, dependable, and fulfilling obligations.Examples Of DutiesResponsible for providing overall analysis and case related support service in relation to the Safe2Say tip lineActive listening and other techniques (engage people in problem solving dialogue) in order to form as complete of a picture of the situation as possibleTwo way dialoging with individuals providing tips to a Safe2Say tip lineResponds to text messages through a phone/web interfaceUses a computer as a communication toolResponds to emails, mailed letters, and internet webpage messagesProvides information and resources for persons in various situationsNotifies emergency response personnel as neededLooks up information and verifies information using a variety of internet and research toolsConducts background research (information on persons, property, events, and vehicles ) on Safe2Say leads, using both internal and external sources of information to complete information necessary to process a Safe2Say Something tipConducts research from databases such as CLEAN, JNET, PennDOT, and others in order to facilitate an appropriate response by the proper agencyMonitors a variety of media to gather relevant information in support of Safe2Say Something referral, Emergency Services, or investigationsAnswers requests for service to find information and provide the information to analysts and investigators as requiredConducts information gathering in support of research projects or information requestsAssists in training others in proceduresReceives and processes all requests for School Contact updates in the Safe2Say Something databaseEnters directly in the system any calls or requests for updates or contact informationCollaborates with law enforcement or program partners to share informationProvides information and resources for individuals to facilitate resolution of each situationDetermines appropriate follow-up when disposition reports aren't received and contacts the parties to achieve complianceProcesses Pennsylvania Office of Attorney General arrest warrantsConducts data and social media checks to locate wanted PA OAG fugitivesOther duties as assigned such as new assignments as they are added to the section workload; providing information support to agents, research projects, training, etc.When not actively engaged in school safety related activities, the analysts will provide information retrieval and data checks in support of the PA OAG active cases and general intelligence services requests agency wide.Assignments progress in difficulty and complexity and are designed to provide experience in intelligence techniques and resources. Through on-the-job exposure and formal training, the analyst will develop the knowledge and skills necessary to achieve the full performance level of operation. Work is performed under the general supervision of the Safe2Say Unit Supervisors and is reviewed for conformance with policies and procedures.Minimum Experience and Training A Bachelor's Degree from an accredited college or university in Intelligence Analysis Studies, Criminology, Criminal Justice, or a related course of study ORFour years of relevant experience, knowledge, and skill that would enable the individual to perform the duties of the job ORAny equivalent combination of relevant education, training, and experience that would enable the individual to perform the duties of the jobHealth BenefitsThis position qualifies you for the Commonwealth's benefits package which includes medical, prescription, dental, and vision coverage. Medical coverage is available on your first day of employment! Prescription is also available on your first day, for an additional cost for the first 90 days of employment. Dental and vision are available after 90 days of employment as well.Flexible Spending Accounts (FSA) are available to all employees, regardless of enrollment in our benefits.Paid Time OffOAG employees receive 12 paid holidays each calendar year, along with earning paid vacation time and sick leave each pay period.RetirementFor new employees, the State Employees' Retirement System offers various options for enrollment into our retirement plans. You will receive specific information on these options shortly after you begin employment.To learn more about the benefits available to OAG employees, please review the01What is your highest level of education? Some High SchoolHigh School or GEDSome CollegeTechnical CollegeAssociate's DegreeBachelor's DegreeMaster's DegreeDoctorate02Do you have a Bachelor's Degree (or higher level degree) in Intelligence Analysis Studies, Criminology, Criminal Justice, or a related course of study? YesNo03How many years of relevant professional work experience do you have? NoneLess than 5 years5-6 years6-10 years10+ yearsRequired Question