Pawn Shop Store Manager / Growth & Operations (Full-Time)
Job Description
Job Description
About Us
We're a small, independent pawn shop in Miami looking for a high-energy, entrepreneurial leader to take full ownership of our store operations and drive business growth. This is not just a management job; it's a career path for someone who wants to run a business like their own. We offer a clear trajectory to becoming a Managing Partner for the right candidate.
Key Responsibilities
Business Development: Actively participate in store promotion, local marketing, and increasing customer foot traffic.
Sales & Online Presence: Manage listings and sales across platforms (eBay, OfferUp, etc.) to ensure maximum inventory turnover.
Store Operations: Oversee daily intake, professional evaluation of items, and maintain high standards of store presentation.
Customer Excellence: Build long-term relationships with clients through exceptional service and expert negotiation.
Inventory Management: Efficiently organize stock and ensure the security of all assets.
Requirements
Proven Sales & Negotiation Experience: Minimum 2 years in retail, sales, or the pawn industry. You must be comfortable closing deals and negotiating value.
Business Growth Mindset: A proactive "driver" who doesn't just wait for customers but looks for ways to increase traffic and revenue.
Tech & Digital Savvy: Strong experience with online marketplaces (eBay, OfferUp, Facebook Marketplace) and basic digital marketing/social media promotion.
Operational Excellence: High attention to detail in item evaluation, inventory management, and store presentation.
Communication Skills: Fluent in English (required). Proficiency in Spanish is a significant advantage for the Florida market.
Integrity & Trust: Absolute honesty and a professional approach to handling high-value assets and sensitive customer information.
Availability: Ready to work a full-time schedule (Monday - Friday).
Compensation
Base salary + performance bonuses = $52,000-$72,000/year
Includes:
5% commission on all sales
5% of monthly profit
Raises based on performance
Real path to Managing Partner