Client Engagement Manager (Based in Seattle, WA)

Client Engagement Manager (Full Time - Based in Seattle, WA)About AZXOur mission is to accelerate positive impact in critical industries through AI transformation.We're growing quickly and already work with category-leaders in real estate (CBRE), energy (LevelTen Energy), logistics (Flexe), and utilities (Puget Sound Energy).AZX is a public benefit corporation founded in 2024. We were profitable through bootstrapped consulting for the first year. In early 2026, we raised $6M to scale our operations and technology.We work on challenges in clean energy, decarbonization, climate risk, energy systems, and global economics. We're building our company for long-term success and aim to create the ultimate place to work for those passionate about AI and making a positive impact.About the RoleWe seek an experienced Client Engagement Manager based in Seattle, Washington to bring sharp organizational instincts and a passion for delivering transformational client outcomes.You'll be one of the first full-time project leaders at AZX, working closely with company founders and engineering teams, and you'll have a significant impact on both client success and how we scale our delivery model.You will help foster a culture of operational excellence, client trust, and continuous improvement as we grow the company. Some projects are enterprise-scale, while others are fast innovation cycles - over time, you'll also help us build internal playbooks and frameworks that accelerate client value.You'll join a company founded by experienced veterans in climate and AI. The team brings exceptional expertise from Microsoft, AI2, ARM, acquired startups, and even a major utility, including PhDs, published ML researchers, and former industry executives.What You Will DoYou will lead projects that range from client engagements to internal initiatives. You will:Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfactionBuild trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutionsFacilitate workshops (AI perspective, initiatives, strategy) and translate outcomes into structured plans of actionCoordinate software design and implementation processes, aligning engineering, AI specialists, and client stakeholdersEstablish and maintain project standards, documentation, and repeatable processes to improve efficiencyIdentify risks, manage dependencies, and ensure timely delivery of milestonesProvide clear communication and reporting to both clients and internal stakeholdersContribute to building AZX's project management practices as we scaleCore Qualifications5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customersDomain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challengesProven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impactHands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholdersStrong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversightDemonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid changeFamiliarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practicesProficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situationExcellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-makingBachelor's degree in Business, Operations, Critical Industries (Environmental), or similar; advanced degree a plusValues and Culture QualificationsHigh emotional intelligence and collaborative mindsetPassion for client success and positive climate impactEnjoy celebrating others' success and contributing to a supportive, fun environmentComfortable making decisions in the face of ambiguity and course-correcting as neededBonus Qualifications (Not required, but a huge plus)Experience in both startup and enterprise environmentsContributions to the professional community (industry forums, online posting, networking, etc.)Bachelor's degree in Computer Science, Engineering, or related technical fieldCompensation & BenefitsCompetitive early-stage startup compensation (based on capabilities, experience, and location)Bonus eligibilityHealth insurance with meaningful coverage for dependentsFlexible paid time offEquityFully remote culture with a cluster of teammates in SeattleTraining and learning opportunitiesBe part of a fast-growing, profitable, mission-driven company with industry leading clients tackling the massive opportunity of AI transformation in critical industriesLogisticsRemote, Seattle-based (will be on-site with clients in the Seattle area on a regular basis)Must be authorized to work in the United States on a full-time basisWillingness to travel outside of home region occasionally for client meetings and company summitsNext Steps