Certified Medical Assistant (Full Time / Day Shift)

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. The office is open 7am-8pm. There is one evening per week and a possible Saturday rotation.**LOCATION:** Quarryville, PA - Quarryville Family Medicine**SIGN ON BONUS: UP TO $1,000 FOR EXTERNAL CANDIDATES (pro-rated by FTE)**To provide clinical support services to patients at a provider's office under the supervision and direction of a provider and/or licensed nurse. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years)Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.+ Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.+ Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient. Assists in test tracking and monitoring overdue results.+ Maintains and cleans medical instruments and equipment after each procedure.+ Assists with proactive outreach for patients requiring preventive and chronic disease services.+ Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.+ Assists in the coordination of referrals, education and community resources.+ Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.+ Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.+ Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.+ For LGHP, this role may necessitate occasional regional travel.+ Special projects as assigned.+ Performs various front office responsibilities as necessary+ Travels regularly to various sites within the region to support operational needs as listed above and Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.Nationally Registered Certified Medical Assistant (Required)Education Specialization:Equivalent Experience:-1+ years Medical Assistant experience in a primary or specialty care physician's officeWe believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.