Project Specialist, Innovation Strategy

Company DescriptionAbout AbbVieAt Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.Job DescriptionThe Project Management Specialist serves as a subject matter expert, driving process improvement and supporting continuous business success. This role is primarily responsible for managing the intake and evaluation of system enhancement requests across SAP systems and Salesforce, as well as related process improvements, to ensure business needs are fully understood and clearly documented. The Specialist partners with stakeholders to gather and define business requirements, ensuring proposed changes are appropriately reviewed, prioritized, and assigned in alignment with organizational objectives.This role also leads change management activities for project implementations by preparing stakeholders for transitions, facilitating training, addressing resistance, and measuring the effectiveness of new processes, systems, and tools. A key part of the position is the ability to present processes clearly, map out process flows, and communicate recommended improvements to stakeholders and team members.Contributions from this position support project management efficiency, data accuracy, and achievement of organizational objectives. The Specialist assists the Training Team in creating staff training communications, facilitates knowledge updates, and provides support to managers and directors for project management deliverables. Additional responsibilities include resolving inquiries, collaborating with other functional teams for issue resolution, and fostering strong customer loyalty through positive relationships.This role operates in accordance with internal organizational requirements and relevant regulatory standards, including ethics, environmental health and safety, financial practices, human resources, and core business policies. Work activities and communications may be monitored and recorded to support quality assurance, coaching, training, and development.Main Areas of Responsibilities:Manage and maintain system enhancements and assigned functional projectsMonitor new or updated processes; collaborate with managers and other departments for effective escalation and resolution of issuesCreate reports as needed for program data collection and analysisServe as a subject matter expert; collaborate with Training and Quality teams to maintain the knowledge baseModel and share best practices with team members; receive and implement feedback as appropriateLead change management activities across assigned projects, ensuring stakeholders are prepared for new systems, processes, or tools; facilitate adoption, provide training, address resistance, and measure the effectiveness of change initiativesEngage key stakeholders to clarify business needs, define project goals and charters, and ensure alignment with strategic objectivesDemonstrate a passion for delivering exceptional service daily and inspire others by examplePresent processes and recommend improvements clearly to stakeholders and internal teamsMap, document, and communicate process flows to support consistency and operational efficiencyExhibit strong problem-solving and decision-making skillsContribute to a collaborative, team-oriented environmentCommunicate effectively, both orally and in writing, with internal and external contactsAdapt quickly to new technologies and process changesShow excellent organizational skills, attention to detail, and effective prioritizationTake initiative and make quality decisionsIndependently handle and lead multiple tasks/projects simultaneouslyQualificationsProficiency with Microsoft Office SuiteStrong working knowledge of Salesforce LightningStrong working knowledge of SAP Systems1–2 years of project management experienceExcellent verbal and written communication skills, with the ability to present processes clearly to stakeholdersExperience working collaboratively in a team environmentAbility to learn new technologies quickly and adapt to process changesAbility to map, document, and communicate process flowsStrong organizational and prioritization skillsDemonstrated initiative and sound decision-making skillsAbility to manage multiple projects and tasks independentlyCommitment to producing accurate, complete work and meeting deadlines with or without direct supervisionAdditional InformationApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law.AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.htmlUS & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:https://www.abbvie.com/join-us/reasonable-accommodations.html