Parts and Warranty Administrator

We are currently looking for an entry level Parts and Warranty Administrator with experience preferably in a manufacturing environment. Jade Range is a custom manufacturer, interfacing with high end commercial customers, where accurately entering highly engineered commercial equipment is our number one priority. Ideal Candidate Worked with Microsoft Outlook and experience with high volume emails Proactive with the ability to operate with minimal supervision An achiever with great attention to detail and an inquisitive mind. The ability to follow directions, follow through and follow up Customer-centric personality that is consistently friendly, positive and exhibits a high level of patience Duties and Responsibilities Answering in-bound phone calls and emails for our technical support department Answering product questions Interfacing with our warranty system to properly track issues. Entering Parts Orders Requirements A great can-do attitude with the patience to teach and empower others Communicative with excellent verbal/written communication skills Interest in learning about commercial equipment and troubleshooting Strong analytical and problem-solving capabilities Detail oriented with attention to detail is a must Ability to multitask and learn new material quickly Hourly Rate $20-$22 per hour DOE SHIFT: M-F 7AM- 3:30PM OT may be required on occasion. Supervisory Responsibilities: None Education and Experience High school diploma preferred US work authorization (Required)