Workplace Experience Associate (Floater) (Santa Clara)

We’re Hiring: Workplace Experience Associate – San Francisco, CA It’s an exciting time to grow with #SPS in San Francisco, and we’re looking for a true Front of House professional to join our Field Support Services Team! We’re seeking a polished, hospitality-driven Workplace Experience Associate who thrives in high-touch corporate environments and understands what exceptional service truly looks like. If you’ve built your career in Financial Services, Legal, Tech, or another corporate setting where precision, discretion, and executive-level service are part of your daily rhythm, we want to connect with you! ✨ What Makes This Role Different You are the face of the workplace. The first impression. The calm in the chaos. The person everyone trusts to “just handle it.” This role calls for someone who naturally operates with: • Exceptional attention to detail • High emotional intelligence and empathy • Professional polish in communication and presence • The ability to anticipate needs before they’re spoken • A warm, hospitality-first mindset — we aim to deliver an exceptional service experience in every interaction While you will support broader office services functions and provide operational coverage as part of our Field Support Team, your primary focus is delivering an elevated, concierge-level experience to employees, executives, and guests. What You’ll Do • Serve as the primary Front of House contact for a premier San Francisco corporate office • Local Support/Travel: Act as a local resource providing support to other Bay Area offices as needed • Welcome and support clients, executives, and visitors with warmth and professionalism • Ensure reception areas and meeting spaces are flawlessly prepared and presentation-ready • Anticipate needs and resolve requests with urgency, discretion, and confidence • Support office services operations including mail, records, supplies, conference room coordination, and print/copy services • Partner closely with leadership and cross-functional teams to maintain a seamless workplace experience What We’re Looking For • 2–5 years of experience in a corporate office support role (Financial, Legal, Tech, or similar environment strongly preferred) • Prior experience in reception, workplace experience, hospitality, concierge, or executive support roles required • Willing and able to work in downtown San Francisco and substitute for other Associates as needed • General office services background (Records, Mail, Office Services, Print/Copy) a plus • Strong verbal and written communication skills • Highly organized with exceptional attention to detail • Composed, proactive, and solutions-oriented • Comfortable working full-time onsite in San Francisco during regular business hours This role is ideal for someone who takes pride in creating a polished, welcoming, and flawlessly run workplace environment. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.