Teller

We're looking for a Teller to join our team! As a Teller, you'll be responsible for delivering the highest quality of service to our customers by assessing their needs. You'll have the chance to put People First, show Absolute Integrity, all with a Zest for ExcellenceResponsibilities IncludeOffer superior service to our customers through prompt, efficient, courteous, and professional interactionsRefer customers to appropriate person or department as neededResponsible for accurately processing financial transactions, including but not limited to deposits, withdrawals, and payments etc.Support branch cash responsibilities such as balancing, shipment, and reconciliationResolve customer complaints and concerns. Properly escalates concerns to supervisorProcess debit card requests, complete stop payments and check holds for new and existing customersPerform other account services for customers such as wire transfers, assess or waive fees, close accounts, comply with customer's overdraft option request and document information on our core systemMaintain operational integrity while mitigating risk for the Bank and customers, per the standards of the BankUnderstand and comply with all applicable federal and state laws and banking regulations (including those related to the Community Reinvestment Act, OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and First Northern Bank's policies and procedures What You'll Need to be Successful Accuracy and Thoroughness strong attention to detailCommunication excellent verbal, written and interpersonal communication skillsCustomer Service manage difficult or emotional customer situations; respond promptly to customer needsInitiative eagerness to learn and a drive for continuous improvementProfessionalism ability to be professional and empathetic in all interactionsTeamwork maintain a positive working relationship with your team membersAdaptability willing and able to be flexible and adapt to changing job requirements QualificationsHigh School diploma/GEDMinimum 6 months of prior experience in financial services, retail/customer service or cash handling environmentProficient in all Microsoft Office suite of productsTechnically savvy with PCs and email systems Why You Should Apply Full-time position with excellent compensation and benefits packageGenerous time off programsBonus programProfit-sharingDiscounted stock purchase programExcellent growth and development opportunitiesAnd much more! Pay Range (Hourly): $18.00-$20.00/hourThe purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management. First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.