Patient Access Representative III, Baptist Free Standing ED St Johns

About Baptist HealthRecognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.Baptist Free Standing ED St Johns is hiring a Patient Access Representative III to join our Patient access team in Saint Augustine, FL. This is a full-time, night shift opportunity Sunday-Wednesday 445p-315aPatient Access Representative III, Job ResponsibilitiesRegisters patients accurately and efficientlyUtilization of multiple systems and interfacesCross-Trained in order to work in multiple patient access areasMaintains service excellence to patients and visitors for face-to-face and telephonic encountersContributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHOMaintains a professional relationship with all clinical and non-clinical team membersAble to articulate compliance documentation and ensure completion of required patient consent formsMaintains patient privacy in accordance with HIPAA guidelinesExperience Requirements1-2 years Customer Service Experience Required1-2 years Healthcare experience required1-2 years Insurance experience requiredEducation & Credential RequirementsHigh School Diploma Required Primary Location:Saint Augustine - Main Building Freestanding ED