Operations Analyst II - CX Optimization & AI Enablement

OnTech Smart Services L.L.C. is looking for a Business Operations Analyst to enhance customer experience through data-driven insights and cross-functional collaboration. This role requires a BS in a quantitative field or 1+ years in call center operations. Responsibilities include leading troubleshooting for satellite technology, validating product launches, and improving agent tools. Offering a salary range of $63,150 to $80,000 per year and various health perks, the company emphasizes inclusivity and provides a comprehensive benefits package. J-18808-Ljbffr