Desktop Support - Remote

Employer Industry: Mortgage LendingWhy Consider This Job Opportunity Opportunity for career advancement and growth within the organization Comprehensive benefits package including medical, dental, vision, and life insurance Paid time off and a 401k plan Flexibility of remote work Enthusiastic and supportive work environment Opportunity to work with a technology-savvy team in the finance industryWhat To Expect (Job Responsibilities) Act as the single point of contact and help desk support for all employees Provide IT onboarding and technical support for all retail branches Respond to technical support requests via telephone and email Assist with computer equipment procurement and initial setup for new hires Create and implement technology policies and proceduresWhat Is Required (Qualifications) High School Diploma or GED required Minimum of 2 years of technical support experience, including PC software and hardware troubleshooting Hardware Certifications (A+) Advanced knowledge of Microsoft Office programs Ability to lift 25 lbs or more and travel to other locations as requiredHow To Stand Out (Preferred Qualifications) AA or Bachelor’s Degree preferred Technology experience within the mortgage or finance industry is preferred Windows 2008 R2 Server Support experience Strong written and oral communication skills Enthusiasm for technology and ability to adapt to varying communication styles#MortgageLending #TechnicalSupport #RemoteWork #CareerGrowth #EmployeeBenefitsAt Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.