Auto Body Collision Estimator

Are you highly motivated, customer-focused, and reliable? Are you looking for a collision repair company that values PEOPLE and PROCESSES while working alongside those with a PASSION for auto repair? This is your opportunity! If you are tired of the mediocre shop, allow VIVE Collision to take you out of the average and put you into the future of the collision repair business.Each teammate is a valued part of the repair process. We support each team member with the tools and technology needed to succeed. Cutting-edge estimating software and management systems to assist with efficient and accurate estimates. Fully staffed front offices, parts managers, and all the training you can handle. Join our customer-first way of doing business and help improve the industry.What's in it for you?Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)$50,000 employer-paid life insurance policy401K plan with an employer matchEmployee Assistance Program includes confidential assistance in the following areasCounseling from relationships to stress and substance abuseWork/Life benefits, including personal, financial, and legal issuesSelf-Help benefitsPeak performance coachingLifestyle saving benefits for wellness, shopping, travelPersonal development and trainingHeath savings account to assist with medical billsPaid time off to promote work-life balance, including8 paid holidays, including Black Friday, and get your Birthday as a floating holiday!Growth opportunities within our companyPaid training including industry certifications, I-Car & OEMThe specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.An Estimator is responsible for owning the full estimates and repair process post-vehicle teardown and ensuring quality repairs are provided promptly. This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, be able to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements.Job Requirements:Estimate all drive-in appointments as well as "walk-in" customers and complete repair plansComplete process review with the customerRepair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizationsCheck in the vehicle upon drop off with the customerPrepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)Post-repair plan documentationComply with all up-to-date OEM repair proceduresProvide post-repair plan communication, including all vehicle status updatesTotal loss administrationPerform other related duties as assigned to ensure an excellent customer service experienceFinal QC, including the test driveDeliver vehicle to customer upon completionSkills, Qualifications & Requirements:Must be at least 18 years of ageMinimum of 3 years experience in automotive collision repairProficiency in sales, estimating, blueprinting, and customer serviceI-Car training preferredKnowledge of the CCC ONE estimating system preferredAbility to effectively communicate with othersAbility to read and understand instructions, written estimates, and work ordersMulti-tasking; adapt easily to fast-paced environments