General Manager (San Luis Obispo)

The Wayfarer SLO, a Tapestry Collection by Hilton, is actively seeking an experienced hotel General Manager who is passionate about bringing positive energy to the workplace on a daily basis. Our General Managers understand the value of developing a team to work towards their full potential to deliver an amazing guest experience. The ideal General Manager is entrepreneurial, motivated, and able to execute operational strategies in a unique and vibrant property for our valued guests.The General Manager will be a hands-on leader and have the intrinsic desire to meet the needs of our guests and team members. Items that will be instrumental in driving the success of this hotel include: Community involvement, an appreciation for family and food & wine, and a connection to nature & the ocean. This property requires a GM that has a strong rooms background along with experience in sales, food & beverage and event planning.Essential Functions and Responsibilities of the job include but are not limited to: Exceeding Guest Expectations - Providing services that are above and beyond for guest satisfaction and retention.Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Developing and Building Teams - Encouraging and building mutual trust, respect and cooperation among team members.Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed.Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.Supervising Team Members - Supervising and managing team members. Managing all day-to-day operations. Understanding team members positions well enough to perform duties in their absence.Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.Communicating with Supervisors, Peers and Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Managing Daily Operations of the Hotel - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the guests on a daily basis.Guiding, Directing and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.Administrating Recognition Programs - Participating in team member recognition programs, publicly recognizing good quality, performance and service.Organizing, Planning and Prioritizing Work - Developing specific goals and plans to prioritize, organize and accomplish your work.Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.Tasks performed daily (regularly): Review/verify daily reports, responsible forRequiredPreferredJob IndustriesOther