Scheduling Specialist

RAYUS now offers DailyPay! Work today, get paid today!RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes 3-4 weekends per year (day shift).ESSENTIAL DUTIES AND RESPONSIBILITIES:(85%) SchedulingAnswers phones and handles calls in a professional and timely mannerMaintains positive interactions at all times with patients, referring offices and staffSchedules patient examinations according to existing company policyEnsures all appropriate personal, financial and insurance information is obtained and recorded accuratelyEnsures all patient data is entered into information systems completely and accuratelyEnsures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointmentCommunicates to technologists any scheduling changes in order to ensure highest patient satisfactionMaintains an up-to-date and accurate database on all current and potential referring physiciansHandles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring officesProvides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)(10%) InsurancePre-certifies all exams with patient's insurance company as requiredVerifies insurance for same day add-onsUses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment(5%) Completes other tasks as assignedRequired:High school diploma or equivalentMicrosoft Office Suite experienceProficient with using computer systems and typingAble to handle multi-level phone system with a high volume of calls at one timePreferred:1-2 year customer service experienceMedical terminology and previous clinical business office experienceBilingualRAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.DailyPay implementation is contingent upon initial set-up period.#LI-JH1