Director of Administration

DescriptionCompany DescriptionThe Vertex Companies, LLC (VERTEX) is a $180M global consulting firm that integrates strategic advisory, project management, and dispute resolution services for organizations facing complex challenges in a world of risk. We embody our core values of embracing lifelong learning, operating with urgency, maximizing value, and driving collaboration to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do and deliver meaningful impact.Job DescriptionThe Director of Administration is responsible for leading and scaling administrative support across the organization. This role oversees a centralized team of Administrative Business Partners, Executive Assistants (EAs), and Office Managers to ensure seamless operational support for leaders, teams, and office environments.This leader will establish standards, drive consistency, and elevate the impact of administrative functions as a strategic enabler of business performance. The Director of Administration partners closely with senior leadership to align administrative support with company priorities, optimize workflows, and enhance employee and executive productivity, including oversight of Board-level administrative support.Core ResponsibilitiesLeadership & Team ManagementLead, coach, and develop a high-performing team of Administrative Business Partners, Executive Assistants, and Office ManagersDefine clear roles, responsibilities, and career paths across administrative functionsEstablish performance expectations, provide ongoing feedback, and conduct performance evaluationsBuild a strong, collaborative team culture focused on service excellence and accountabilityAdministrative Strategy & OperationsDesign and implement a scalable administrative support model aligned with company growth and structureStandardize processes, tools, and best practices across all administrative rolesDevelop and maintain service level expectations for administrative supportContinuously evaluate and improve administrative workflows to drive efficiency and effectivenessExecutive & Business Support AlignmentPartner with senior leaders to ensure appropriate administrative support is aligned to business prioritiesOversee complex calendaring, travel coordination, meeting planning, and executive support standardsEnsure high-quality support for critical business activities, including leadership meetings, offsites, and company eventsBoard Meeting Support & GovernanceOversee end-to-end preparation and execution of Board of Directors meetingsCoordinate board calendars, meeting schedules, and annual planning cadencePartner with executive leadership to manage timelines for board materials, presentations, and reportingEnsure accurate and timely distribution of board decks and supporting documentationManage logistics for board meetings, including travel, accommodations, meeting space, and virtual coordinationSupport governance best practices by maintaining confidentiality, organization, and proper documentation of board-related materialsOffice & Workplace ManagementOversee Office Managers to ensure consistent and high-quality office operations across all locationsDrive workplace experience initiatives that support employee engagement, productivity, and culturePartner with cross-functional teams (e.g., IT, HR, Facilities) to ensure smooth day-to-day operationsProcess Improvement & TechnologyIdentify opportunities to leverage tools and technology to enhance administrative efficiencyImplement systems for task management, scheduling, expense reporting, and communicationTrack and analyze administrative metrics to inform decision-making and resource allocationResource Planning & Budget ManagementDevelop and manage budgets related to administrative operations, office management, and eventsPlan and allocate administrative resources based on business needs and utilizationSupport hiring, onboarding, and workforce planning for administrative rolesRequiredQualifications & CompetenciesBachelor's degree or equivalent experience8–12+ years of experience in administrative leadership, operations, or a related function3–5+ years of people management experience, leading diverse administrative teamsProven ability to scale administrative or operational functions in a growing organizationStrong organizational, problem-solving, and decision-making skillsPreferredExperience supporting C-suite executives and Board of DirectorsBackground in professional services, consulting, or fast-paced corporate environmentsExperience managing multi-location office operationsKnowledge & SkillsStrategic thinking and operational executionLeadership and team developmentStakeholder management and executive presenceProcess improvement and change managementHigh attention to detail and service orientationDiscretion and ability to manage highly confidential informationAbility to prioritize and operate effectively in a dynamic environmentWork Environment & ExpectationsThis role may require occasional travel to office locations and Board meeting locationsAbility to manage multiple priorities and respond to time-sensitive needsThis is an in-office positionAdditional InformationAt VERTEX, we invest in top talent with a highly competitive total compensation package that rewards performance and supports long-term success. Total compensation includes a base salary and a discretionary variable bonus program, depending on your level. Our comprehensive benefits package offers multiple healthcare and dental plan options, as well as company-paid Life Insurance, Short-Term Disability, and Long-Term Disability coverage—ensuring peace of mind for you and your family.We offer a 401(k) plan with immediate matching and full vesting, empowering employees to build financial security from day one. Additional benefits include Flexible Spending Accounts, a robust Employee Assistance Program, and a suite of exclusive perks that enhance everyday life.Time away matters—so we provide a generous paid time off program, including vacation, sick time, and paid holidays (with prorated options for eligible part-time employees).At VERTEX, growth never stops. Our signature “Lifetime of Learning” program offers tuition reimbursement and personalized support for employees pursuing advanced education—helping you sharpen your skills and accelerate your career.Notice to Third Party Agencies:Please note that The Vertex Companies employs a fully staffed recruiting team. We do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.