Mobile Crisis Care Manager

About Paragon Behavioral Health ConnectionsParagon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care. Our mission is to deliver personalized care that uplifts our clients and builds supportive connections in communities. Through community based orin-home services, and digital solutions as needed, we meet clients where they are-both physically and emotionally-to provide the right support at the right time. Serving communities across Colorado, we deliver equitable and creative "one-stop" behavioral health services-providing in-home mental health and substance use treatment, crisis stabilization, early childhood support, intensive outpatient programs, assertive community treatment, medication management, wrap around support and more. We believe care should meet people where they are, both physically and emotionally. Our approach is rooted in understanding, respect, innovation, and community collaboration.Our vision is to empower individuals and families with complex needs, helping them overcome challenges, build essential skills, and access the resources necessary to achieve long-term well-being. We offer a wide range of services, including step-down care from inpatient hospitalization for youth and adults, comprehensive support for children and families, and specialized treatment for adults facing depression, trauma, substance use, and other mental health needs.Our programming includes intensive care management supports for families and adults, Crisis Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed with serious mental illness, Child First for young children and caregivers, integrated co-occurring Intensive Outpatient treatment, individual and family therapy, medication management (including MAT), peer support, supported employment/housing, and holistic recovery services for mental health and substance use disorders.Why Work With ParagonStatewide Reach - Deliver care where it's needed most. We're not region-limited-serve communities across Colorado, including rural and frontier areas with limited access to care.Flexibility & Work-Life Balance - Own your schedule. Partner with families to set visit times that work for them (and you), so you can enjoy Colorado's trails, slopes, and sunshine during off-peak hours.Clinical Leadership & Support - Clinicians lead here. Our executive team includes licensed providers who shape business decisions with a care-first lens. We provide licensure supervision and regular consultation to support your growth as a clinician.Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and long-term disability, and life insurance-company-paid-so there are no premium deductions from your paycheck. Keep your full salary and your peace of mind.Career Growth Opportunities - Grow with us. Explore new modalities and specializations and advance into leadership as we expand statewide.Mobile Crisis Care Manager Position OverviewWe are actively seeking a dedicated Crisis Care Manager to join our crisis stabilization team at Paragon BHC. As a Crisis Care Manager, you will play a crucial role in supporting & providing urgent behavioral health interventions to individuals under mental health holds and those navigating their return to the community. Your responsibilities will extend to transitioning clients to ongoing services delivered by our in-home clinical teams when deemed suitable. This role requires a strong ability to remain calm under pressure, excellent communication skills, and a genuine commitment to helping those in need. If you are passionate about making a positive impact on mental health and possess the qualifications, we encourage you to join us in this meaningful role.Key ResponsibilitiesProvide timely and empathetic responses to crisis calls, messages, or situations.Assess the severity of the crisis and collaborate with emergency services when necessary to ensure the safety of individuals in crisis.Connect individuals with appropriate resources and services, including mental health professionals, social services, and community support.Collaborate with the multidisciplinary team to develop integrated clinical formulations and safety plans.Support crisis stabilization interventions, mental health holds, and evidence-based therapies tailored to individual needs.Engage in Crisis Prevention and Intervention training and respond to behavioral health emergencies as needed.Ensure accurate and timely documentation for clinical accountability, patient safety, regulatory compliance, and reimbursement.Participate in reflective clinical supervision and engage in other professional development activities.Provide support for clients' daily activities and parenting, fostering positive relationships and structured routines.Develop service plans specifying goals and actions, ensuring participation and identifying a course of action, including transition plan development.Submit Progress Summaries to referring agencies with ongoing recommendations and maintain contact.Maintain a comprehensive knowledge of available resources and stay informed about relevant community services.Maintain confidentiality and adhere to ethical standards in handling sensitive information.Foster positive relationships with external agencies, organizations, and community partners. Qualifications Education: Preferred bachelor's degree in counseling, social work, or related fieldEMT or Paramedic experience is also accepted.Experience:One year of case managementPrevious experience in crisis intervention, counseling, or a related field is highly desirable.Strong communication and interpersonal skills.Ability to remain calm and focused under pressure.Empathy and a genuine desire to help others.Knowledge of mental health resources and services.Familiarity with crisis intervention techniques and protocols.Ability to work flexible hours, including evenings and weekends.Understanding of HIPAA, confidentiality, and protected health information.Ability to work independently, prioritize assignments, and make rational decisions.Strong conflict resolution skills.Cultural awareness and commitment to diversity and equity.Language Skills: Bilingual (Spanish) preferredOther Requirements: Valid driver's license, auto insurance, willingness to travel to homes/communities.Requires living in or near the location of the posting. Job Details Type: Full-TimeLocation: San Miguel/OurayDepartment: CrisisSchedule: Three 24 hour shifts per week.Active working hours: 9am-9pmDuring this time, team members are expected to actively perform their assigned dutiesStandby hours: 9pm-9amDuring standby hours, team members should be available to respond to crisis calls as requiredSalary: $26.44-$31.25 per hour Benefits Paid health, dental, vision, life, short- and long-term disability insurance.Flexible work hoursDiscretionary Time Off (DTO)401(k)retirement planEmployee Assistance Program (EAP)Professional development supportReferral bonusesDiversity & Inclusion