Loan Processor

About the Loan Processor positionM2 Lending Solutions is looking for an experienced, organized, and detailed-oriented Loan Processor with proven expertise to join our team! You will perform all loan processing pipeline duties between a file hand-off from sales through clear to close from underwriting. This work includes partnering with Loan Officers and Loan Partners, working directly with borrowers to gather necessary documentation and communicate important deadlines, using expertise in current guidelines to provide error-free files to Underwriting, and ensuring internal systems and processes are followed to clearly communicate loan progress. Your work will contribute to building relationships with realtors and borrowers to create the best loan experience possible and ensure the organization's ability to generate revenue.This is a salary plus bonus opportunity position. The bonus structure is based on SLA's that drive quality, excellent customer service, and overall team performance.If you enjoy working with passionate, dedicated, team-oriented people who value both their employees and customers, we want to speak with you!Loan Processor responsibilities are:Drive and manage all SLA deadlines to achieve quality outcomes of loan processing filesEnsure established workflows, compliance, and metrics are adhered to, proactively communicating issues and problem-solving suggestions immediately as they ariseManage Conventional, VA, FHA, and Down Payment Assistance loan programsUnderstand and execute processing needs for various types of loans, such as purchases, refinances, second homes, and investment propertiesWork with LPA's to order all third-party documents (appraisals, WVOE's, etc.), complete income calculation worksheetsCommunicate clearly with customers to collect and analyze necessary documentation to complete the loan processWork cooperatively with the borrower on conditions, keeping all internal parties up-to-date through systems, notes, and other established processesSubmit complete and accurate files to underwritingUtilize best practices, internal processes, and technology for maximum efficiency and throughputLoan Processor requirements are:Hybrid option after initial 90 days in-person at Denver office, 70% in-person at Denver office, 30% remote2+ years' experience as a Loan Processor or Junior Underwriter2+ years' experience working directly with borrowers to gather documentation and resolve loan conditionsOutstanding organizational and time management skillsWorking knowledge of lending processes, loan principles, and loan systemsExcellent written and verbal communication skillsCritical thinker, problem solver, and growth mindsetGood knowledge of MS Office applications – Word, Excel, Outlook, TeamsWorking experience with Encompass is requiredHigh School diploma or equivalent