Delivery Dispatcher: Route Optimizer & Customer Support
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Dispatcher Management Full Time Clifton, NJ, US30+ days ago Requisition ID: 1530
Salary Range: $25.00 To $26.50 HourlySMS DELIVERY LLC Teterboro, N.J. $25.00 -$26.50 per hour
Qualifications:
State Driver LicenseDSP- (AMZ) Dispatching experience: 2-3years (Preferred)HIRING IMMEDIATELY: DISPATCHERSWe are a Delivery Service Partner looking for smart, motivated, and hardworking dispatchers in Teterboro, NJ! If you enjoy solving problems and putting smiles on customers' faces. Come join our growing family and read on!
Qualifications:
DSP- (AMZ) Dispatching experience: 2-3 years (Preferred) Customer Service: 2 years (Preferred)
Requirements:
- Dispatch experience
- Use of mapping and GPS programsAbility to provide directions
- Basic computer skills (including Google Docs and Sheets)
- Dispatcher Job Responsibilities (include, but are not limited to):1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely
- Manage opening and /or closing set up/ stand down
- Monitoring of route timeliness
- Use of mapping and GPS programsAbility to re-route vehicles when logistically necessary
- Liaison between drivers, staff and SMS Delivery management
- Manage large amounts of incoming calls
- Dispatch order to messengers and drivers
- Provide accurate, valid and complete information for every delivery
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Manage On the Road accidents and incidents with composure2) Deliver Clear Communication
- Ability to communicate clearly and effectively, Ability to read delivery documents, customer order information, directions, etc. in English/ Preferred also Spanish
- Must be able to use your updated cell phone (iPhone, Android etc ) with a data plan for working purposes3) Provide shift flexibility
- Ability to work a flexible shift (including early mornings, late evenings and/or weekends)
- Flexibility to adjust hours to meet operating needs
- Ability to drive Box Truck, Step Vans, and Cargo Vans when needed
Schedule: 10 hour shifts
Day shifts HolidaysMonday to SundayYear round work Supplemental Pay: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Language: English and Spanish preferred
Work Location: Teterboro, N.J.Job Types: Full-time, Part-time Pay:$25.00 -$26.50 per hour