Roving Store Worker (Mixed) (REDSTONE EXPRESS-CLASS 6)

Job DescriptionAs a Roving Store Worker, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customers' needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs, and labels on the sales floor.So what can you expect as a Roving Store Worker - Troop Store at the Exchange?Greet every customer with eye contact and smile in your authentic wayAcknowledge every waiting customer as soon as they arrive to let them know you'll be right with themListen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customerEnsure customers have an extraordinary experience while shoppingComplete transactions accurately and efficiently while engaging customers in appropriate conversationWe know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!Additional Qualifications/RequirementsSCHEDULE ROTATINGMON TO FRI 6 AM-10 PM,SAT & SUN- 7 AM-9 PM.INCLUDING EVENINGS, WEEKENDS & HOLIDAYS. CANDIDATE MUST BE AVAILABLE TO WORK VARIOUS SHIFTS. THE SCHEDULE IS SUBJECT TO CHANGE WITH PROPER NOTICE.CANDIDATE MUST BE 21 YEARS OF AGE TO BE ABLE TO WORK IN THIS POSITION.IDEAL CANDIDATE MUST HAVE INITIATIVE AND GREAT CUSTOMER SERVICE. PREFERRED CANDIDATE WILL BE SELF-MOTIVATED, DEPENDABLE, AND ABLE TO MULTITASK. ATTENTION TO DETAIL IS CRITICAL FOR THE PERFORMANCE OF JOB DUTIES.CANDIDATE MUST HAVE CASH HANDLING EXPERIENCE AND FAST FOOD EXPERIENCE. POSITION REQUIRES SOME CLEANING/JANITORIAL FUNCTIONS, MUST BE ABLE TO LIFT UP TO 50 LBS, BEND, REACH, STOOP, SQUAT, AND STAND FOR EXTENDED PERIODS OF TIME, TO PERFORM JOB DUTIES.Job QualificationsAble to learn and adapt to current technology needsAble to think quickly on the spot to answer customer questionsAble to take initiativeAble to share brand knowledgeAdditional Qualifications/Requirements:Excellent attention to detailWilling to cross-train and work in other areas of the store, as neededMust possess a welcoming and helpful attitude toward customers and other team membersExcellent communication skillsBasic computer skillsFast food experience preferred.FOR QUESTIONS, PLEASE CALL THE HRO AT 334-503-9044 EXT 211Job QualificationsEducation: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.Major DutiesOperates ovens, roller grills, or similar kitchen equipment in environments where set procedures are followed and no cooking skills are required.Heats, assembles, or otherwise prepares food items to support heat and eat and quick service restaurants (QSR). Ensures all condiments or complimentary foods are available during service times. May include stocking of grab-and-go or quick heat items. Maintains required sanitation and cleanliness of food preparation and service areas as well as all equipment utilized.Transports merchandise from stockroom to sales floor and replenishes stock in a neat, presentable manner following instructions.Conducts periodic stock counts; reports out of stock, slow moving, defective or damaged merchandise to management. Performs random price verifications and initiates corrective actions as instructed.Stocks food, beverage, or retail supplies prior to service periods and replenishes items throughout the shift. Assists in maintaining accurate and up to date retail shelf labels.Maintains required documentation including returned inventory logs, daily cash reports, and other related records. Operates a cash register or other point of sale equipment; rings sales, makes change, and processes cash, credit card, and check transactions. May enter new accounts, process refunds, and perform other transactional functions as directed.Provides a high level of customer satisfaction through consistent, excellent service. Greets each customer upon contact and/or line of sight, actively listens to needs, and provides solutions to enhance satisfaction and loyalty. Builds trust and creates a welcoming environment to support a personalized customer experience. Resolves customer issues at the lowest possible level and communicates obstacles to management.Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.