Residential Gatehouse Security Officer

OverviewAm-Gard has been providing security guard service to the southwestern Pennsylvania region for over 40 years. Incorporated in 1983, Am-Gard is a third-generation family owned and operated Pittsburgh based business. We take pride in our support of the communities we serve and local charities including the City of Pittsburgh Police, Veteran's Leadership Program, Animal Friends, and the Wounded Warrior project just to name a few. Am-Gard is a member of the Building Owners and Managers Association as well as the American Society for Industrial Security and is proud to be one of the largest locally owned security services company in Pittsburgh.Am-Gard's headquarters is located in Pittsburgh and we currently provide approximately 20,000+ hours per week of security services to customers throughout the region. With customers having direct access to Am-Gard's engaged ownership, coupled with an experienced operations team led by our Director of Operations, we are committed to providing superior security services ensuring a safe and secure environment at all our customer facilities. We believe our experience, commitment to excellence and local heritage make Am-Gard the ideal partner to support our clients security and safety program.Job Skills / RequirementsThe Residential Gatehouse Security Officer is responsible for maintaining the safety, security, and controlled access of the residential community. This position serves as the first point of contact for residents, guests, contractors, and deliveries while ensuring all community access procedures and security protocols are followed. Officers are expected to provide professional customer service while monitoring activity and responding to incidents in a calm and efficient manner.Job Responsibilities:Monitor and control vehicle and pedestrian access at the gatehouseVerify resident, guest, vendor, and contractor authorization before granting entryMaintain visitor logs and issue passes as requiredPatrol assigned areas of the neighborhood when necessaryObserve and report suspicious activity, safety hazards, or violations of community rulesRespond to incidents, disturbances, alarms, or emergencies according to company proceduresCommunicate effectively with residents, management, law enforcement, and emergency servicesOperate security equipment including cameras, radios, gate systems, and access control softwareComplete accurate daily activity reports and incident reportsEnsure gatehouse remains clean, organized, and professional at all timesProvide courteous assistance and directions to residents and visitorsEnforce community access policies and security procedures consistently and professionallyThis job reports to the Operations ManagerThis is a Part-Time position3rd Shift, Weekends.