Summer Housing Assistant

The Office of Residence Life & Housing (RLH) provides a safe, inclusive, & quality residential experience where access to programs, services, & staff fosters a sense of community in an environment conducive to learning.The Housing Assistant (HA) provides support to RHL. This position's areas of assistance include but are not limited to administrative tasks, support to summer conferences, and special projects.Expectations for Housing Assistants are the following:Be familiar with all rules and regulations of the residence halls, and of the universityBe committed to providing excellent customer service to guestsShow dependability and willingness to work a flexible scheduleExhibit accuracy and attention to detailAbility to perform light physical tasksAbility and willingness to work as part of a teamAct as a role model and, as such, abide by the rules and regulations of the University, and of their individual living environment. Be aware of the impact that a HA's behavior plays in matters of rights and responsibilitiesAssist in offering concierge services to groups at varying hours of day/nightMake appropriate referrals to university resources or personnelEducate guests concerning university emergency procedures and rules and regulations as necessaryListen to others and respect the rights of all residents and guests by observing confidentiality except where it would result in harm to a student, to others or to university property.Act as a team member. Be caring, supportive, and respectful of each other at all times, and willing to render assistance or support as needed. Accept and support differences in working stylesThe Housing Assistant (HA) willl have the following administrative & community building responsibilities:Attend all staff meetings as required by the Associate Director of Housing Operations/RLHProvide support to the main office as needed including but not limited to answer office phones, greeting and assisting guests, and performing lock outs.Be available and know proper procedures for check-ins and check-outs.Check BSU email daily.Assist with the early arrival process in August.Assist with any orientation program needs as directed by the department.Assist with summer conference programs, including keeping an updated, accurate and complete roster of all conference guestsBring all requests for repair to the attention of the Associate Director of Housing Operations for the specific buildingAssist in maintaining the general condition of the buildingsAssist with completing inventories of the residence hallsBe available during emergency situations to assist in assuring safety and security of residents and guestsOther duties as assigned by the Associate Director of Housing Operations.