Program Manager

Job PurposeThe Program Manager is responsible for ensuring effective and efficient management of California Open Market Equipment. The Program Manager oversees a staff of approximately 50 Opus employees. Uses metrics and feedback to measure and drive performance and continuously improve quality and productivity. Ensures a safe and productive work environment.Duties & ResponsibilitiesDirectly manage support staff and techniciansDevelop, maintain, and regularly report on key metrics of productivity and performanceMaintains compliance with all aspects of contract with the State customer. Ensures compliance with program plans, policies, goals, objectives, and procedures reflective of corporate requirements.Develops operating budget. Ensures budgeted goals and cost objectives are met. Maintains monthly compliance and explains any deviations.Provides visibility to all aspects of program performance through weekly, monthly, and annual reporting.Coordinates efforts of multi-disciplinary teams within Opus (engineering, purchasing, logistics, accounting, and operations) to provide effective support for all aspects of the program.Provides daily operational support to all partner companies, internal and external customers, and Opus team members.Oversees the hiring, training, pay, and retention of competent personnel for the conduct of all functional activities.Gathers requirements for system enhancements. Works with engineering team to develop, test, and implement functional solutions.Provides resolution for all accounting questions and/or ACH discrepancies from partner companies.Responsible for regional warehouse management, including setting preferred stock levels, auto-replenishment levels and schedules, cycle counts, quarterly and annual physical inventory counts, adjustments, and process-improvementEnsure a safe and healthy work environment.Performs additional duties as required per the needs of the Program, the client, and Opus Inspection