Tier 2 MSP Help Desk Engineer - Azure/Office 365 Expert

A Managed IT Services Provider in Baltimore, MD is looking for a Help Desk Engineer to provide Tier 2 support in a fast-paced environment. The ideal candidate will have at least 3 years of helpdesk experience, advanced technical skills in Microsoft Azure, SharePoint, Teams, and Office 365, along with strong customer service abilities. Responsibilities include troubleshooting technical issues, supporting clients remotely and onsite, and maintaining documentation. A Bachelor's degree or Microsoft certifications are preferred. Benefits include medical and dental insurance, PTO, and a retirement plan. J-18808-Ljbffr