Operations Manager- Service (Miami)

What We ExpectThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager - Service in Miami, FLESSENTIAL JOB FUNCTIONS:Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive disciplineAdministers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employeesVisits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective mannerEnsures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installationsUses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitabilityProvides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costsEnforces Cancellation Reduction ProgramWorks with Branch Manager and service and repair Sales Managers to address customers’ needsMaintains up-to-date knowledge of all federal, state and local elevator industry code requirementsMaintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainersAdminister parts program for contract service and repair to meet budget expectations and customer satisfactionWho we are looking forEDUCATION & EXPERIENCE:Thorough knowledge of the elevator industry and general management methods within the elevator industryBachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experienceAbility to define problems collect data, establish facts and draw valid conclusions.Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variablesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhat We OfferProvided they meet all eligibility requirement under the applicable plan documents, employees will be offeredMedical, dental, and vision coverageFlexible spending accounts (FSA)Health savings account (HSA)Supplemental medical plansCompany-paid short- and long-term disability insuranceCompany-paid basic life insurance and AD&DOptional life and AD&D coverageOptional spouse and dependent life insuranceIdentity theft monitoringPet insuranceCompany-paid Employee Assistance Program (EAP)Tuition reimbursement401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.Additional benefits include:15 days of vacation per year11 paid holidays each calendar year (10 fixed, 1 floating)Paid sick leave, per company policyUp to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.Who we are ContactTo apply to a position, please click on the Apply Now button.For any additional questions or job specific requests, please use the contactbelow and include the Job Requisition Number as a reference.Elevatorjobs.AMS@tkelevator.com