Senior Corporate Quality Manager (Systems and Processes)
Position SummaryThe Corporate Senior Quality Manager is responsible for leading, standardizing, and continuously improving the organization’s quality management systems across all sites and business units. This role provides strategic direction, governance, and oversight to ensure compliance with regulatory, customer, and internal requirements while driving a culture of quality, risk-based thinking, and continuous improvement enterprise-wide.Key ResponsibilitiesStrategic Quality LeadershipDevelop, implement, and maintain the corporate Quality Management System (QMS) aligned with company strategy and business objectivesDefine and deploy enterprise-wide quality policies, procedures, and standardsServe as a senior quality advisor to executive leadership and cross-functional teamsGovernance & ComplianceEnsure compliance with applicable regulatory requirements and standards (e.g., ISO 9001, IATF 16949, FDA, GMP, AS9100, or industry-specific regulations)Lead corporate-level audits, management reviews, and regulatory inspectionsOversee corrective and preventive action (CAPA) systems and ensure systemic root cause resolutionMulti-Site Quality OversightProvide functional leadership and mentoring to site Quality Managers and Quality teamsDrive consistency in quality processes, metrics, and reporting across all locationsSupport acquisitions, integrations, and global expansions from a quality perspectiveRisk Management & Continuous ImprovementLead risk management initiatives including FMEA, risk assessments, and mitigation planningChampion continuous improvement efforts using Lean, Six Sigma, and problem-solving methodologiesAnalyze quality performance data and KPIs to identify trends, risks, and improvement opportunitiesCustomer & Supplier QualityServe as the escalation point for critical customer quality issuesOversee supplier quality management programs, including supplier audits and performance monitoringEnsure customer requirements are effectively translated into operational processesTalent Development & CultureBuild and sustain a strong quality culture focused on accountability and excellenceDevelop and mentor quality leaders and high-potential team membersPromote training, competency development, and knowledge sharing across the organizationQualificationsEducation & ExperienceBachelor’s degree in engineering, Quality, Business, or a related field (master’s degree preferred) or10+ years of progressive quality management experience in a regulated or manufacturing environment5+ years in a senior or corporate-level quality leadership roleTechnical SkillsExpert knowledge of QMS standards and regulatory requirementsStrong experience with audits, CAPA, management review, and risk managementProficiency in quality tools and methodologies (Lean, Six Sigma, SPC, FMEA, root cause analysis)Leadership & Professional SkillsProven ability to influence executive and site leadership levelsStrong strategic thinking and changing management capabilitiesExcellent communication, presentation, and problem-solving skillsCertifications (Preferred)ASQ Certified Quality Manager (CQM)Six Sigma Black BeltLead Auditor certificationReporting StructureReports to: Vice President of Quality, Chief Quality Officer, or equivalent executive roleWorks closely with Operations, Engineering, Supply Chain, Regulatory, and Executive LeadershipUp to 75% travel to support multi-site operations, audits, and strategic initiatives