Web Operations Manager

Position Title: Web Operations ManagerLocation: Washington, DC (NW)Industry: Association Reports to: Director of Information TechnologyStatus: Contract to Hire / Hybrid Remote (2 days on-site, which must include Monday)Jones Networking is recruiting for a Manager of Web Operations to join an Association in NW Washington, DC. Our client offers a competitive salary and excellent benefits to include medical, dental & vision insurance, 401(k), life insurance, employee assistance program, professional development assistance, parental leave, generous PTO plan, and many other benefits!Web Operations Manager Position Summary:-Manage the daily operations and construct, maintain, and update the Association's websites and web applications.-Monitor site performance, uptime and speed; troubleshoot and resolve issues promptly.-Coordinate with IT, Association departments, and third-party vendors to ensure seamless functionality and implement improvements in site functionality, architecture, security, navigation and design.-Maintain internal site-architecture, file-naming, and file-preparation conventions and procedures that provide consistency in a collaborative environment with respect to fileservers and SharePoint.-Provide metrics to assist with assessing user trends, preferences and click rates.-Oversee content updates, publishing workflows and CMS governance (e.g., WordPress, Drupal, Sitecore).-Work with staff and vendors to develop, maintain, test, and enhance secure, effective, and reliable e-commerce functions, including online dues payment, event registration, and publication ordering.-Design, code, test, and improve the appearance and functionality of other HTML e-mail messages as needed.-Optimize and post multimedia content.-Lead web-related projects including redesigns, migrations, and feature rollouts.-Ensure website compliance with accessibility standards (e.g., WCAG), privacy.regulations (e.g., GDPR, CCPA), and security best practices.-Administer and optimize SQL databases (MySQL/MariaDB or equivalent).-Conduct routine vulnerability scans and remediation.Qualifications Summary:-Bachelor’s Degree in Web Development, Computer Science, Digital Marketing, or related field is required.-Minimum five years of experience in web operations, digital project management, or a similar role.-Proficiency in CMS platforms, HTML/CSS, PHP, WordPress and basic JavaScript.-Experience and expertise in working with an SQL database web interface.-Familiarity with web hosting, DNS, CDN, and performance monitoring tools.-Asana / Kanban experience is a plus. -AI Chatbot experience desired. -Solid understanding of web design principles.-Strong interest in usability issues and in enhancing the user experience.-Experience developing and maintaining members-only sites or other restricted-access web material.-Knowledge of SEO best practices and tools (e.g., SEMrush, Ahrefs).-Experience with A/B testing and personalization platforms.-Understanding of UX/UI principles and responsive design.-Familiarity with web accessibility standards and compliance frameworks.-Proficiency in coding, including but not limited to WordPress, Drupal, Lyris, CSS, Flash, JavaScript, ASP, ASP.NET and SQL.-Proficiency in Dreamweaver or another HTML editor and PhotoShop.Please visit jonesnet.com for a complete list of career opportunities presented by Jones Networking.